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Customer Q&A

  • All(13)
  • Product Information(12)
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  • Others(1)
Q

can we run instagram on it?

By shoaib Dec-12/2018 07:11:08

A

Hello Shoaib, 

Thank you for your inquiry.  

Yes,it is ok.

Notification type: Facebook,Instagram,QQ,Skype,Twitter,WhatsApp 

Q

Which app Works with this watch corectly?

By rasto Dec-05/2018 01:08:51

A

Hello rasto, 
You can use WhatsApp.

Q

hello, i would ask for language .have greece

By spiros Oct-10/2018 19:22:58

A

Hello Spiros,

Language: English,French,German,Italian,Polish,Russian,Simplified Chinese,Spanish,Traditional Chinese    

There is not Greece for the item.




Q

Hello, i would like to ask you for the language >>> this watch have thai language?

By Jumbo Sep-14/2018 03:31:47

A

Hello Jumbo, 

Language: English,French,German,Italian,Polish,Russian,Simplified Chinese,Spanish,Traditional Chinese    

Sorry, it doesn't have thai language.

Let me know if you need any help.


Q

Hello, I would like to ask you what the swimming mode tracks precisely and whether it has an auto stop feature. Thank you in advance. Jana

By Jana Mihulkova Jul-13/2018 21:16:59

A

Hello Jana,
Thanks for your inquiry.

1: Yes, the item has the swimming mode.

2: It will record heart rate, calories and time.

3: Sorry the item does not have the auto stop feature.

Q

what is different between x2 and x2 plus ?

By Maciej Jun-11/2018 20:07:54

A

Hello Maciej,

Sincerely sorry for the late response.

X2 is a black and white screen, X2 Plus is a color screen.Thank you.

Q

Hello, How can I see the time without pressing any button, the only way that the clock is lit is pressing something? The logical thing is that when you move your hand. Thanks.

By Carlos Briceño Mar-27/2018 15:46:33

A

Hello Carlos,

When the Bluetooth connects to the phone and you may Lift up the wrist,screen will be bright and you can watch the time.Thank you.

Q

How do you adjust the time on Microwear X2 ?

By Michael Chiew Feb-11/2018 19:11:43

A

Dear Michael,

Please kindly set the time in the setting.Thank you.


Q

Hi, can several measurements be done at the same time? for example Sleep, oxygen and heartbeat at the same time? How can I run the measurements for a long time? e.g. 24 hours? How can I delete the messages? Thank you

By Miroslav Sedy Jan-21/2018 03:04:29

A

Hello Miroslav,
Thanks for your inquiry.

1:Sorry , several measurements cannot be done at the same time.

2: You cannot run the measurements for a long time.

3: You need to perform a factory reset to delete your personal data.

Q

Ele possui o português?

By Lucio Resende Sep-26/2017 22:52:19

A

Hello Lucio,


It doesn't support Portuguese.

Language: English,French,German,Italian,Polish,Russian,Simplified Chinese,Spanish,Traditional Chinese

Q

can we run instagram on it?

By shoaib Dec-12/2018 07:11:08

A

Hello Shoaib, 

Thank you for your inquiry.  

Yes,it is ok.

Notification type: Facebook,Instagram,QQ,Skype,Twitter,WhatsApp 

Q

Which app Works with this watch corectly?

By rasto Dec-05/2018 01:08:51

A

Hello rasto, 
You can use WhatsApp.

Q

hello, i would ask for language .have greece

By spiros Oct-10/2018 19:22:58

A

Hello Spiros,

Language: English,French,German,Italian,Polish,Russian,Simplified Chinese,Spanish,Traditional Chinese    

There is not Greece for the item.




Q

Hello, i would like to ask you for the language >>> this watch have thai language?

By Jumbo Sep-14/2018 03:31:47

A

Hello Jumbo, 

Language: English,French,German,Italian,Polish,Russian,Simplified Chinese,Spanish,Traditional Chinese    

Sorry, it doesn't have thai language.

Let me know if you need any help.


Q

Hello, I would like to ask you what the swimming mode tracks precisely and whether it has an auto stop feature. Thank you in advance. Jana

By Jana Mihulkova Jul-13/2018 21:16:59

A

Hello Jana,
Thanks for your inquiry.

1: Yes, the item has the swimming mode.

2: It will record heart rate, calories and time.

3: Sorry the item does not have the auto stop feature.

Q

what is different between x2 and x2 plus ?

By Maciej Jun-11/2018 20:07:54

A

Hello Maciej,

Sincerely sorry for the late response.

X2 is a black and white screen, X2 Plus is a color screen.Thank you.

Q

Hello, How can I see the time without pressing any button, the only way that the clock is lit is pressing something? The logical thing is that when you move your hand. Thanks.

By Carlos Briceño Mar-27/2018 15:46:33

A

Hello Carlos,

When the Bluetooth connects to the phone and you may Lift up the wrist,screen will be bright and you can watch the time.Thank you.

Q

How do you adjust the time on Microwear X2 ?

By Michael Chiew Feb-11/2018 19:11:43

A

Dear Michael,

Please kindly set the time in the setting.Thank you.


Q

Hi, can several measurements be done at the same time? for example Sleep, oxygen and heartbeat at the same time? How can I run the measurements for a long time? e.g. 24 hours? How can I delete the messages? Thank you

By Miroslav Sedy Jan-21/2018 03:04:29

A

Hello Miroslav,
Thanks for your inquiry.

1:Sorry , several measurements cannot be done at the same time.

2: You cannot run the measurements for a long time.

3: You need to perform a factory reset to delete your personal data.

Q

Can th watch connect with Endomondo or Strava for heart rate data?

By Aleksei Sep-22/2017 19:27:24

A

Hello Aleksei,
We are sorry can't.

The app is designed by the supplier. You can scan the QR code on the package or manual to download it when you get the item.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Ele possui o português?

By Lucio Resende Sep-26/2017 22:52:19

A

Hello Lucio,


It doesn't support Portuguese.

Language: English,French,German,Italian,Polish,Russian,Simplified Chinese,Spanish,Traditional Chinese