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Customer Q&A

  • All(9)
  • Product Information(6)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others
Q

Hello, can be shipped to Switzerland?

By Alberto Nov-30/2018 09:50:51

A

Hello Alberto,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Is it a Cr10 or CR10S . CR10S5 is written on the title

By bobyy Nov-26/2018 22:04:00

A

Hello Bobyy,

Please note that this is the Creality3D CR-10S5.


Let me know if you need any further assistance. 


Q

Why shipping to Israel is not available? this is a great item, for a great price. could you please add shipping method to Israel?

By Tomer Nov-25/2018 08:52:50

A

Hello Tomer,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

What is the overall footprint of the printer without the control box? Basically the space just the aluminum frame occupies? And what is the approximate space the control box occupies?

By Patrick Jul-05/2018 13:29:25

A

500 racks, covering an area of about 600*600, about 30*15 of the chassis

Q

is this the Creality3D CR - 10 500 x 500 x 500mm or Creality3D CR - 10S 500 x 500 x 500mm

By erik Jun-13/2018 11:48:33

A

Hello Erik,
Model: CR - 10 

The item is Creality3D CR - 10 500 x 500 x 500mm 3D Printer DIY Kit.    



Q

Does this come equipped with the filament sensor and auto resume features? I believe these are the updates Emmanuel was referring to.

By Brandon May-15/2018 15:04:43

A

Hello Brandon,


This has broken material detection and continuous power function

Q

Does this printer come with two Z axis screw rods?

By Steve Apr-25/2018 13:23:19

A

Hello Steve, 
This printer comes with two Z axis screw rods.

Let me know if you need any help.

Q

Hi, does this printer have the latest updates?

By Emmanuel Feb-10/2018 07:51:57

A

Hello Emmanuel,
We are sorry that the item is unable to support the functions.

Q

Hi, Where is this printer shipped from ? I live in Ireland. within the E.U. (e.g. United Kingdom etc) or from outside it (e.g. China etc) ? Enormous import fees might make the sale a lot less appealing. :-/

By Kevin Oct-26/2017 23:24:06

A

Hello Kevin,
We will ship this item from CN warehouse.

Q

Is it a Cr10 or CR10S . CR10S5 is written on the title

By bobyy Nov-26/2018 22:04:00

A

Hello Bobyy,

Please note that this is the Creality3D CR-10S5.


Let me know if you need any further assistance. 


Q

What is the overall footprint of the printer without the control box? Basically the space just the aluminum frame occupies? And what is the approximate space the control box occupies?

By Patrick Jul-05/2018 13:29:25

A

500 racks, covering an area of about 600*600, about 30*15 of the chassis

Q

is this the Creality3D CR - 10 500 x 500 x 500mm or Creality3D CR - 10S 500 x 500 x 500mm

By erik Jun-13/2018 11:48:33

A

Hello Erik,
Model: CR - 10 

The item is Creality3D CR - 10 500 x 500 x 500mm 3D Printer DIY Kit.    



Q

Does this come equipped with the filament sensor and auto resume features? I believe these are the updates Emmanuel was referring to.

By Brandon May-15/2018 15:04:43

A

Hello Brandon,


This has broken material detection and continuous power function

Q

Does this printer come with two Z axis screw rods?

By Steve Apr-25/2018 13:23:19

A

Hello Steve, 
This printer comes with two Z axis screw rods.

Let me know if you need any help.

Q

Hi, does this printer have the latest updates?

By Emmanuel Feb-10/2018 07:51:57

A

Hello Emmanuel,
We are sorry that the item is unable to support the functions.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hello, can be shipped to Switzerland?

By Alberto Nov-30/2018 09:50:51

A

Hello Alberto,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Why shipping to Israel is not available? this is a great item, for a great price. could you please add shipping method to Israel?

By Tomer Nov-25/2018 08:52:50

A

Hello Tomer,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi, Where is this printer shipped from ? I live in Ireland. within the E.U. (e.g. United Kingdom etc) or from outside it (e.g. China etc) ? Enormous import fees might make the sale a lot less appealing. :-/

By Kevin Oct-26/2017 23:24:06

A

Hello Kevin,
We will ship this item from CN warehouse.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!