All
Product keywords
Please enter the email address account

Customer Questions

  • All(9)
  • Product Information(4)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(3)
Q

does it have warranty

By tyler Feb-23/2018 17:00:20

A
Hello tyler,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

if i buy it and the have a problem with it can i send it back.

By tyler Feb-23/2018 16:58:18

A
Hello tyler,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Hello, Is it the full metal version or acrylic version ? If I select option EU, will the printer really be sent from EU (and then I will not pay any border taxes, because I live in France) ? Is there stock from EU ? Is there any printer filament shipped with ? Thank you

By Boukille Jan-29/2018 21:16:03

A
Hello Boukille, Thanks for your inquiry.1: The item is aluminum alloy.2: Sorry the item cannot be shipped from our EU warehouse.3: Yes, there is the printer filament come with the item.
Q

product in stock?

By Alfred Atali Dec-12/2017 16:55:27

A
Hello Alfred,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

About the chip used on the motherboard, is it a Atmel(ATmega) 1284, or a Atmel(ATmega) 2560?

By Bobo Dec-10/2017 02:59:32

A
Hello Bobo, Thanks for your inquiry.The chip is 1284P.
Q

About the chip used in the motherboard, is it a Atmel(ATmega) 1284P, or a Atmel(ATmega) 2560?

By Bobo Dec-10/2017 02:55:20

A
Hello Bobo, Thanks for your inquiry.The chip is 1284P.
Q

Does it prints abs

By John Dec-02/2017 17:43:00

A
Hello John, Please note that the item can support multiple 3D printing filaments: ABS / PLA / TPU and so on.
Q

Hello, with the recent changes in shipping from asia to eu and customs inspection, what is the ideal shipping method to avoid the customs extra fees say u are sending this to Greece? Thanks

By Dimitris Oct-01/2017 16:09:20

A
Hello Dimitris,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Does it have a heated bed?

By lonelyone Sep-15/2017 13:27:01

A
Hello lonelyone,Yes, it has a heated bed.