All
Product keywords
Please enter the email address account

Customer Q&A

  • All(10)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

How heavy is the product without the packaging? Thanks

By Marco Feb-24/2019 08:15:14

A

Hello Marco,

It is about 2kg.


Q

Hi, what temperature is the dimmable version?

By Ludek Nov-21/2018 14:41:56

A

Hello Ludek, 
Thanks for your inquiry.

Dimmable color temperature 3000k~6500k.

Q

What temperature is dimmable version?

By Ludek Nov-20/2018 15:57:10

A

Hello Ludek,

I apologize for my late response.

Dimmable color temperature is 3000k~6500k and it is Adjustable brightness.

Q

Hello, product page lets you choose "Wam Light", "Cold light" and "Stepless dimming". So, what colour is dimming one? Or there's a switch on dimming one?

By Ivan Drago Nov-15/2018 15:00:33

A

Hello Ivan, 
Thanks for your inquiry.

Stepless dimming adjusts the color temperature and brightness of the light. Warm white and cool white can't be adjusted!

Q

Is it dimmable?

By Pedro Freitas Mar-01/2018 02:00:47

A

Hello Pedro,
No, it is Warm White.

Q

Does the power supply (LED Driver) produce flickering of the LEDs? If yes, how much flicker?

By Fedor Jan-25/2018 13:09:09

A

Hello Fedor,

It does not fliker.Hope you may understand us.

Q

Hi guys, ike the products, but need to know, if i purchase a ceiling light, as in uk we are 240v, can they work over here? Regards

By Michael Kinahan Dec-18/2017 09:25:59

A

Hello Michael,
Thanks for your inquiry.

It can work in UK.

Q

do you ship to the uk

By k chilton Nov-29/2017 19:21:26

A

Hello k,
Yes, w can ship the item to UK.

Please rest assured.

Q

Can you ship this from Europe? It will be quite expensive (for customers) to ship it from China...

By Luis Domingues Oct-18/2017 14:11:19

A

Hello Luis,
We are sorry this item in stock in CN warehouse only.

Q

Can you please inform how many Lumen does this lamp produces?

By Paulo Gonçalves Oct-02/2017 10:12:21

A

Hello Paulo,
Thank you for your inquiry.

It can produce 9360 Lumens.

Let me know if you need any help.

Q

How heavy is the product without the packaging? Thanks

By Marco Feb-24/2019 08:15:14

A

Hello Marco,

It is about 2kg.


Q

Hi, what temperature is the dimmable version?

By Ludek Nov-21/2018 14:41:56

A

Hello Ludek, 
Thanks for your inquiry.

Dimmable color temperature 3000k~6500k.

Q

What temperature is dimmable version?

By Ludek Nov-20/2018 15:57:10

A

Hello Ludek,

I apologize for my late response.

Dimmable color temperature is 3000k~6500k and it is Adjustable brightness.

Q

Hello, product page lets you choose "Wam Light", "Cold light" and "Stepless dimming". So, what colour is dimming one? Or there's a switch on dimming one?

By Ivan Drago Nov-15/2018 15:00:33

A

Hello Ivan, 
Thanks for your inquiry.

Stepless dimming adjusts the color temperature and brightness of the light. Warm white and cool white can't be adjusted!

Q

Is it dimmable?

By Pedro Freitas Mar-01/2018 02:00:47

A

Hello Pedro,
No, it is Warm White.

Q

Does the power supply (LED Driver) produce flickering of the LEDs? If yes, how much flicker?

By Fedor Jan-25/2018 13:09:09

A

Hello Fedor,

It does not fliker.Hope you may understand us.

Q

Hi guys, ike the products, but need to know, if i purchase a ceiling light, as in uk we are 240v, can they work over here? Regards

By Michael Kinahan Dec-18/2017 09:25:59

A

Hello Michael,
Thanks for your inquiry.

It can work in UK.

Q

Can you please inform how many Lumen does this lamp produces?

By Paulo Gonçalves Oct-02/2017 10:12:21

A

Hello Paulo,
Thank you for your inquiry.

It can produce 9360 Lumens.

Let me know if you need any help.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

do you ship to the uk

By k chilton Nov-29/2017 19:21:26

A

Hello k,
Yes, w can ship the item to UK.

Please rest assured.

Q

Can you ship this from Europe? It will be quite expensive (for customers) to ship it from China...

By Luis Domingues Oct-18/2017 14:11:19

A

Hello Luis,
We are sorry this item in stock in CN warehouse only.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!