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Customer Q&A

  • All(7)
  • Product Information(5)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

does it include a tank yes or no

By sayan Feb-21/2019 18:14:27

A

Hello Sayan,


Please note that this product does not include the tank you mentioned.

Let me know if you need any further assistance. 


Q

Is it the original version ?

By Vaibhav Sharma May-05/2018 17:41:37

A

Hello Vaibhav,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Q

How long will it take until I get my order in Lithuania?

By Vilius Apr-17/2018 16:55:55

A

Hello Vilius,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Does the package include a protective cover case as seen on one of the comments?

By Alain Mar-10/2018 21:16:06

A

Hello Alain,


Package Contents: 1 x G - PRIV 2 Mod, 1 x USB Cable, 1 x English User Manual. 


Let me know if you need any further assistance. 


Q

Hello. Is send from? Thanks

By Cláudia Jan-30/2018 19:47:28

A

Hello Cláudia,
Thanks for your inquiry.

The item is shipped from China.

Q

Does this come with in the SMOK box with the Tank included?

By Shane Nov-30/2017 21:17:35

A

Hello Shane,


Package Contents: 1 x G - PRIV 2 Mod, 1 x USB Cable, 1 x English User Manual. 

Let me know if you need any further assistance. 


Q

is it origin?

By ჯიშიაშვილი Nov-08/2017 19:15:09

A

Hello ჯიშიაშვილი,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Q

does it include a tank yes or no

By sayan Feb-21/2019 18:14:27

A

Hello Sayan,


Please note that this product does not include the tank you mentioned.

Let me know if you need any further assistance. 


Q

Is it the original version ?

By Vaibhav Sharma May-05/2018 17:41:37

A

Hello Vaibhav,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Q

Does the package include a protective cover case as seen on one of the comments?

By Alain Mar-10/2018 21:16:06

A

Hello Alain,


Package Contents: 1 x G - PRIV 2 Mod, 1 x USB Cable, 1 x English User Manual. 


Let me know if you need any further assistance. 


Q

Does this come with in the SMOK box with the Tank included?

By Shane Nov-30/2017 21:17:35

A

Hello Shane,


Package Contents: 1 x G - PRIV 2 Mod, 1 x USB Cable, 1 x English User Manual. 

Let me know if you need any further assistance. 


Q

is it origin?

By ჯიშიაშვილი Nov-08/2017 19:15:09

A

Hello ჯიშიაშვილი,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How long will it take until I get my order in Lithuania?

By Vilius Apr-17/2018 16:55:55

A

Hello Vilius,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello. Is send from? Thanks

By Cláudia Jan-30/2018 19:47:28

A

Hello Cláudia,
Thanks for your inquiry.

The item is shipped from China.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!