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Customer Questions

  • All(22)
  • Product Information(18)
  • Stock Status
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  • About Shipping(2)
  • Others(2)
Q

1) Is Google Play Store installed? 2) Does it support OTA updates?

By Cyril Jul-11/2018 15:03:51

A
Hello Cyril, This item has google play store .But it does not support OTA .
Q

Is this not "GLOBAL ROM" , "GLOBAL VERSION"?

By yama Jun-28/2018 21:05:53

A
Hello Yama, It is Chinese and English version.Let me know if you need any help.
Q

Is this the International Version Phone?

By HUmberto Apr-13/2018 18:07:28

A
Hello HUmberto, Language: English, Chinese Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Q

Does it come with Portuguese (Portugal) Language??

By Paulo Apr-03/2018 17:26:31

A
Hello Paulo,We are sincerely sorry that there is not Portuguese (Portugal) Language for the item.Hope you may understand us.
Q

Does this come with product warranty? If it does how long is the warranty for?

By Kailash Feb-21/2018 01:14:27

A
Hello KailashPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Will this work on the Sprint network?

By Ron Jan-13/2018 00:02:37

A
Hello Ron,It can work with belowNetwork: GSM 850/900/1800/1900MHzCDMA BC0/BC1/BC6/BC10WCDMA B1/B2/B3/B4/B5/B6/B8/B9/B19TD-SCDMA B34/B39 CDMA EVDO BC0/BC1/BC6/BC10FDD-LTE B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B18/B19/B20/B25/B26/B27/B28/B29/B30TDD-LTE B34/B38/B39/B40/B41. Let me know if you need any further assistance. 
Q

Hello! 1.This phone will full work in Russia? 2.May I install global ROM on this phone?

By Roman Sharipov Nov-12/2017 10:47:52

A
Hello Roman,Network: GSM 850/900/1800/1900MHzCDMA BC0/BC1/BC6/BC10WCDMA B1/B2/B3/B4/B5/B6/B8/B9/B19TD-SCDMA B34/B39 CDMA EVDO BC0/BC1/BC6/BC10FDD-LTE B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B18/B19/B20/B25/B26/B27/B28/B29/B30TDD-LTE B34/B38/B39/B40/B41. It can not be installed the global ROM on this phone.Let me know if you need any further assistance. 
Q

What about other languages?...Xiaomi offered a global ROM...

By Tom Oct-13/2017 06:32:09

A
Hello Tom,This item is Chinese version not global ROM.Language: English, Chinese. Let me know if you need any further assistance. 
Q

this cell phone is the version that has glabal bands or is another????

By Alonzo Oct-11/2017 01:46:37

A
Hello Alonzo, Thank you for your inquiry.It is the English version.Let me know if you need any help.
Q

https://www.gearbest.com/cell-phones/pp_799071.html Is this global ROM + english? Is the power adapter EU one?

By RUTKLUK Oct-09/2017 21:40:05

A
Hello RUTKLUK, It's international ROM, it support English.We will offer you an EU adapter so you can use this item.