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Customer Q&A

  • All(9)
  • Product Information(4)
  • Stock Status(5)
  • Payment
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  • Others
Q

When will you have product stock?

By Pedro Feb-22/2018 11:17:14

A

Hello Pedro,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

is the black version will be soon in stock? best regards

By pedro Feb-16/2018 17:07:36

A

Hello pedro,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

can you tell me please when it will be in stock ?

By ludovic Feb-13/2018 22:51:25

A

Hello ludovic,
We have stock now, please feel free to order it.
Best Regards

Q

When will the new stock arrive? Do you have any prevision?

By Karini Leticia Feb-06/2018 18:39:03

A

Hello Karini,


Please note that the item is in stock now.

You can make the order and we will arrange the shipment soon.


Q

HUAWEI P10 Plus - does it have NFC ? It should support NFC, but nowhere to be found in your specifications... Please advise. THX

By Ondrej Feb-01/2018 11:45:17

A

Hello Ondrej,
Thanks for your inquiry.

Yes, the item supports NFC.

Q

This model has 64GB or 128GB memory? Because I saw that there are only 2 models 4GB/64GB and 6GB/128GB

By Bruno Nov-14/2017 20:50:40

A

Hello Bruno,


This item is 6GB RAM 64GB ROM. 


Let me know if you need any further assistance. 


Q

Works on Brazil? Receive updates by OTA? thanks!

By Caio Oct-29/2017 04:47:21

A

Hello Caio, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
CDMA BC0
3G: WCDMA B1/B2/B4/B5/B6/B8/B19
TD-SCDMA B34/B39 
4G: FDD-LTE B1/B2/B3/B4/B5/B7/B8/B9/B12/B17/B18/B19/B20/B26
TD-LTE B38/B39/B40/B41

It support OTA.

Q

on the 128GB model when it will be in stock?

By ricardo duarte gonçalves Oct-17/2017 13:04:25

A

Hello ricardo,
We are sorry we don't have this version.

Q

Will the firmware support OTA

By Kimmus Oct-15/2017 14:09:36

A

Hello Kimmus,
The ROM on this Phone supports OTA and is multi language.

Q

HUAWEI P10 Plus - does it have NFC ? It should support NFC, but nowhere to be found in your specifications... Please advise. THX

By Ondrej Feb-01/2018 11:45:17

A

Hello Ondrej,
Thanks for your inquiry.

Yes, the item supports NFC.

Q

This model has 64GB or 128GB memory? Because I saw that there are only 2 models 4GB/64GB and 6GB/128GB

By Bruno Nov-14/2017 20:50:40

A

Hello Bruno,


This item is 6GB RAM 64GB ROM. 


Let me know if you need any further assistance. 


Q

Works on Brazil? Receive updates by OTA? thanks!

By Caio Oct-29/2017 04:47:21

A

Hello Caio, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
CDMA BC0
3G: WCDMA B1/B2/B4/B5/B6/B8/B19
TD-SCDMA B34/B39 
4G: FDD-LTE B1/B2/B3/B4/B5/B7/B8/B9/B12/B17/B18/B19/B20/B26
TD-LTE B38/B39/B40/B41

It support OTA.

Q

Will the firmware support OTA

By Kimmus Oct-15/2017 14:09:36

A

Hello Kimmus,
The ROM on this Phone supports OTA and is multi language.

Q

When will you have product stock?

By Pedro Feb-22/2018 11:17:14

A

Hello Pedro,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

is the black version will be soon in stock? best regards

By pedro Feb-16/2018 17:07:36

A

Hello pedro,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

can you tell me please when it will be in stock ?

By ludovic Feb-13/2018 22:51:25

A

Hello ludovic,
We have stock now, please feel free to order it.
Best Regards

Q

When will the new stock arrive? Do you have any prevision?

By Karini Leticia Feb-06/2018 18:39:03

A

Hello Karini,


Please note that the item is in stock now.

You can make the order and we will arrange the shipment soon.


Q

on the 128GB model when it will be in stock?

By ricardo duarte gonçalves Oct-17/2017 13:04:25

A

Hello ricardo,
We are sorry we don't have this version.

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