Customer Questions & Answers

  • All(23)
  • Product Information(21)
  • Stock Status
  • Payment(1)
  • About Shipping
  • Others(1)
Q

Hello, can you please send me the user manual? Thank you

By Alkisti Zevgoli Aug-07/2018 11:53:41

A

Hello Alkisti,

For your issue, please kindly note:

Package Contents: 1 x Smartband, 1 x Charging Cable, 1 x User Manual

   


Q

can i change clock wallpaper??

By moiz meghani Jun-27/2018 22:06:48

A

Hello Moiz,

No, sorry.

Q

Is the time format 24hr only

By Amit May-15/2018 23:49:07

A

Hello Amit,
Yes, it has 24 Hours .

Q

Can you control media such as play, pause, volume and skip on your phone from this watch?

By Andrew May-01/2018 10:30:58

A

Hello Andrew, 
No ,I am sincerely sorry that it can not .

Q

Can the time be displayed continuously like a watch?

By John Young Apr-26/2018 13:39:09

A

Hello John,

Yes, the time can be displayed continuously like a watch.

Q

Does it pair with iOS Health app? And if yes, which date can be collected by the iOS Health App.

By Alex Apr-24/2018 08:31:04

A

Hello Alex,

I apologize for my late response.

It may pair with iOS Health app. The watch time will sync with the phone.Thank you.

Q

Can i download cryptowatch app on this watch?is this android wear 2.0 watch?

By Moofy Apr-13/2018 17:16:35

A

Hello Moofy, 
You can't download cryptowatch app on this watch?is this android wear 2.0 watch.

Let me know if you need any help.

Q

Is it possible to read the display while the sun is shining

By Ton de Koning Apr-11/2018 16:54:51

A

Hello Ton, 

Thank you for your inquiry.

But it's not very clear. Like a cell phone, if the sun is strong, there's no way to see clearly.

Q

How accurate is heart rate monitor and blood pressure function? Can it be observe real time?

By Evgeniy Mar-19/2018 20:52:56

A

Hello Evgeniy,

It can be monitored in real time, and the data accuracy is 90%.Thank you.

Q

Is it whatsapp support?

By Ramos Mar-04/2018 21:59:13

A

Hello Ramos,


Yes, it can support whatsapp. 


Let me know if you need any further assistance. 


Q

Hello, can you please send me the user manual? Thank you

By Alkisti Zevgoli Aug-07/2018 11:53:41

A

Hello Alkisti,

For your issue, please kindly note:

Package Contents: 1 x Smartband, 1 x Charging Cable, 1 x User Manual

   


Q

can i change clock wallpaper??

By moiz meghani Jun-27/2018 22:06:48

A

Hello Moiz,

No, sorry.

Q

Is the time format 24hr only

By Amit May-15/2018 23:49:07

A

Hello Amit,
Yes, it has 24 Hours .

Q

Can you control media such as play, pause, volume and skip on your phone from this watch?

By Andrew May-01/2018 10:30:58

A

Hello Andrew, 
No ,I am sincerely sorry that it can not .

Q

Can the time be displayed continuously like a watch?

By John Young Apr-26/2018 13:39:09

A

Hello John,

Yes, the time can be displayed continuously like a watch.

Q

Does it pair with iOS Health app? And if yes, which date can be collected by the iOS Health App.

By Alex Apr-24/2018 08:31:04

A

Hello Alex,

I apologize for my late response.

It may pair with iOS Health app. The watch time will sync with the phone.Thank you.

Q

Can i download cryptowatch app on this watch?is this android wear 2.0 watch?

By Moofy Apr-13/2018 17:16:35

A

Hello Moofy, 
You can't download cryptowatch app on this watch?is this android wear 2.0 watch.

Let me know if you need any help.

Q

Is it possible to read the display while the sun is shining

By Ton de Koning Apr-11/2018 16:54:51

A

Hello Ton, 

Thank you for your inquiry.

But it's not very clear. Like a cell phone, if the sun is strong, there's no way to see clearly.

Q

How accurate is heart rate monitor and blood pressure function? Can it be observe real time?

By Evgeniy Mar-19/2018 20:52:56

A

Hello Evgeniy,

It can be monitored in real time, and the data accuracy is 90%.Thank you.

Q

Is it whatsapp support?

By Ramos Mar-04/2018 21:59:13

A

Hello Ramos,


Yes, it can support whatsapp. 


Let me know if you need any further assistance. 


Q

Хочу купить данную модель,как это сделать?

By Александр Oct-19/2017 16:53:40

A

Hello Александр,


To place an order with Gearbest is easy, simply follow the steps below:

1. Sign in to your GB account through your registered email address.

2. Add the items you wish to purchase to your shopping cart. Choose your delivery country and shipping method. The shipping cost will be shown. 

3. Click "Proceed to check out". You will find different payment options for you to select from. 

4. Fill in your account details and address . Then click “Place your order ”.

You can pay for your order via PayPal or credit card via PayPal. We also accept payments via Western Union or bank transfer.


Q

What app is available and what are the shipping cost to the Netherlands

By Jac Oct-18/2017 19:10:19

A

Hello Jac,


Thank you for your inquiry.

App Name: Search And Download Split” From The Apple Store Or Android App Store. 


You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.