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Customer Questions & Answers

  • All(6)
  • Product Information(5)
  • Stock Status
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  • About Shipping(1)
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Q

Hello! Can you tell me how to reset wifi password, if it was changed and forgot? Thanks

By Victor Oct-25/2018 18:38:51

A

Hello Victor,


Maybe you can try to restore the factory settings.

Let me know if you need any further assistance. 


Q

hello I would like to know what is the maximum distance between the phone and the camera

By victor Sep-15/2018 05:47:47

A

Hello Victor, 
It's about 10M.

Let me know if you need any help.

Q

Is it possible to connect the Camera to a WiFi-Network like a IP-Camera or is it only possible to connect a Smartphone directly to the Camera?

By Matthias Apr-03/2018 20:54:10

A

Hello Matthias, 
For this item ,it needs to be connected wifi via app .

Q

What is the application (application name) on an Android phone to use this camera?

By artur Feb-06/2018 10:50:09

A

Hello Artur,

We are sincerely sorry that we are not sure the APP name.

You may check the APP QR code in the package of the item or the manual.

Q

Can i use the recording function while the camera is charging?

By Andre Feb-01/2018 10:45:08

A

Hello Andre,
Thanks for your inquiry.

Yes, you can use the recording function while the camera is charging.

Q

What G-W-5 and G-W-6 means? I understand that is the item location but where are these?

By Bogdan T Jan-28/2018 10:38:59

A

Hello Bogdan,

G-W-5 is in Czech Republic.

G-W-6 is in France.


Q

Hello! Can you tell me how to reset wifi password, if it was changed and forgot? Thanks

By Victor Oct-25/2018 18:38:51

A

Hello Victor,


Maybe you can try to restore the factory settings.

Let me know if you need any further assistance. 


Q

hello I would like to know what is the maximum distance between the phone and the camera

By victor Sep-15/2018 05:47:47

A

Hello Victor, 
It's about 10M.

Let me know if you need any help.

Q

Is it possible to connect the Camera to a WiFi-Network like a IP-Camera or is it only possible to connect a Smartphone directly to the Camera?

By Matthias Apr-03/2018 20:54:10

A

Hello Matthias, 
For this item ,it needs to be connected wifi via app .

Q

What is the application (application name) on an Android phone to use this camera?

By artur Feb-06/2018 10:50:09

A

Hello Artur,

We are sincerely sorry that we are not sure the APP name.

You may check the APP QR code in the package of the item or the manual.

Q

Can i use the recording function while the camera is charging?

By Andre Feb-01/2018 10:45:08

A

Hello Andre,
Thanks for your inquiry.

Yes, you can use the recording function while the camera is charging.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

What G-W-5 and G-W-6 means? I understand that is the item location but where are these?

By Bogdan T Jan-28/2018 10:38:59

A

Hello Bogdan,

G-W-5 is in Czech Republic.

G-W-6 is in France.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!