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Customer Q&A

  • All(13)
  • Product Information(11)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others
Q

Is this global version? Does it have google play and stuff? Thanx

By Mark Aug-28/2018 21:36:06

A

Hello Mark, 
I am sincerely sorry that this item is Chinse version .It has google play store .


Q

Does this phone suports NFC?

By Daniel Feb-23/2018 23:49:39

A

Hello Daniel,

Yes, it supports NFC.

Thank you for your inquiry.

Q

Dear I would like to buy huawei honor 8 lite, till now everything what i bought from gear best was no problem with VAT (tax and customs fee) and am wondering how it could be with this cellphone 190 $ ? can you put bill inside packet with smaller price or you know how to avoid customs in Croatia ? many thanks

By Rale Feb-18/2018 11:58:48

A

Hi,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


Q

Saudi arabia how mY days it will take to reach here ?

By rahiman Nov-23/2017 07:11:12

A

Hello rahiman,


Yes, it can be shipped to Saudi arabia. 


Let me know if you need any further assistance. 


Q

Does it work in Brazil?

By Murilo de Aguiar Barbosa Nov-13/2017 11:18:37

A

Hello Murilo,

It can work with below Networks:
GSM: 850/900/1800/1900MHz 
WCDMA: B1/B2/B4/B5/B8
FDD-LTE: B1/B3/B5
TDD-LTE: B39/B40/B41


Let me know if you need any further assistance. 


Q

has it fm radio function incorporated?

By rurik xavier Oct-31/2017 12:35:23

A

Hello rurik,
We are sorry it doesn't has.

Q

has this phone fm radio service incorporated?

By rurik xavier Oct-31/2017 12:31:45

A

Hello rurik,
We are sorry it doesn't has.

Q

is this deliver with an EU plug

By verdick Oct-30/2017 12:47:24

A

Hello verdick,


The EU adapter will be send with the item for free.

Q

Do you have blue color now?If availabe I would like to order

By Groot Oct-16/2017 14:12:44

A

Hello Groot,
We are sorry we have gold color in stock only.

Q

hello I would like to know if this phone has dual simcard and can it work in south africa(networks)

By Tshepo Oct-07/2017 11:40:22

A

Hello Tshepo, 

Dual SIM dual standby, 2 Nano SIM cards or 1 TF card + 1 Nano SIM card 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Networks:
GSM: 850/900/1800/1900MHz 
WCDMA: B1/B2/B4/B5/B8
FDD-LTE: B1/B3/B5
TDD-LTE: B39/B40/B41

Q

Is this global version? Does it have google play and stuff? Thanx

By Mark Aug-28/2018 21:36:06

A

Hello Mark, 
I am sincerely sorry that this item is Chinse version .It has google play store .


Q

Does this phone suports NFC?

By Daniel Feb-23/2018 23:49:39

A

Hello Daniel,

Yes, it supports NFC.

Thank you for your inquiry.

Q

Saudi arabia how mY days it will take to reach here ?

By rahiman Nov-23/2017 07:11:12

A

Hello rahiman,


Yes, it can be shipped to Saudi arabia. 


Let me know if you need any further assistance. 


Q

Does it work in Brazil?

By Murilo de Aguiar Barbosa Nov-13/2017 11:18:37

A

Hello Murilo,

It can work with below Networks:
GSM: 850/900/1800/1900MHz 
WCDMA: B1/B2/B4/B5/B8
FDD-LTE: B1/B3/B5
TDD-LTE: B39/B40/B41


Let me know if you need any further assistance. 


Q

has it fm radio function incorporated?

By rurik xavier Oct-31/2017 12:35:23

A

Hello rurik,
We are sorry it doesn't has.

Q

has this phone fm radio service incorporated?

By rurik xavier Oct-31/2017 12:31:45

A

Hello rurik,
We are sorry it doesn't has.

Q

is this deliver with an EU plug

By verdick Oct-30/2017 12:47:24

A

Hello verdick,


The EU adapter will be send with the item for free.

Q

hello I would like to know if this phone has dual simcard and can it work in south africa(networks)

By Tshepo Oct-07/2017 11:40:22

A

Hello Tshepo, 

Dual SIM dual standby, 2 Nano SIM cards or 1 TF card + 1 Nano SIM card 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Networks:
GSM: 850/900/1800/1900MHz 
WCDMA: B1/B2/B4/B5/B8
FDD-LTE: B1/B3/B5
TDD-LTE: B39/B40/B41

Q

Is this 3GB RAM or 4GB RAM?

By Ancil Mohammed Oct-03/2017 03:45:49

A

Hello Ancil,
For the item, please note that it is 4GB RAM.

Q

Is this a 4GB RAM model or 3GB... Because the 3 GB RAM model has 32GB ROM and the 4GB has 64GB ROM. Above it states 4GB RAM with 32GB ROM. Please specify further. THank you

By Ancil Mohammed Oct-03/2017 03:44:03

A

Hello Ancil,
For the item, please note that it is 4GB RAM 32GB ROM.

Q

Do you have blue color now?If availabe I would like to order

By Groot Oct-16/2017 14:12:44

A

Hello Groot,
We are sorry we have gold color in stock only.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Dear I would like to buy huawei honor 8 lite, till now everything what i bought from gear best was no problem with VAT (tax and customs fee) and am wondering how it could be with this cellphone 190 $ ? can you put bill inside packet with smaller price or you know how to avoid customs in Croatia ? many thanks

By Rale Feb-18/2018 11:58:48

A

Hi,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


Be the FIRST to Ask a question. Want G Points? Just Write a Review!