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Customer Questions & Answers

  • All(20)
  • Product Information(20)
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  • Payment
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  • Others
Q

does this mobile support quick charge or wireless charge?

By luciano Jun-27/2018 08:40:50

A

Hello,

This phone is not supported.

Q

Can this phone be used in USA with T-Mobile ?

By Steve May-31/2018 15:56:23

A

Hello Steve,

To check if the network is compatible, click here for your country's network frequency: 

http://maps.mobileworldlive.com/. 


Q

Sirve el 4G en México?

By Gustavo May-06/2018 19:11:15

A

Hello Gustavo,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B5/B8
4G: FDD-LTE B1/B3/B5/B7/B8
TDD-LTE B38/B39/B40/B41

Q

hi can you tell me if it is unlocked to any network sim provider please

By kevin Apr-27/2018 11:13:47

A

Dear Kevin,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

 Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B5/B8
4G: FDD-LTE B1/B3/B5/B7/B8
TDD-LTE B38/B39/B40/B41

Q

Whic sub-model is this phone? KII-L03 KII-L21 KII-L22 KII-L23

By Antonio Apr-12/2018 21:13:20

A

Hello Antonio, 
Thanks for your inquiry.

The model number is BLL-L22.

Q

Whic sub-model is this phone? KII-L03 KII-L21 KII-L22 KII-L23

By Antonio Apr-12/2018 21:11:16

A

Hello Antonio, 
Thanks for your inquiry.

The model number is BLL-L22.

Q

Which is the exact sub-model? It could be 4 KII-L03 KII-L21 KII-L22 KII-L23

By Antonio Apr-12/2018 13:44:44

A

Hello Antonio,

I apologize for my late response.

The model number is BLL-L22.Thank you.

Q

Does it have micro usb or type-c usb?

By dora Mar-26/2018 12:33:35

A

Hello dora,


Yes, it has micro usb.

Q

is the phone brand new?

By justin Mar-15/2018 20:58:01

A

Hello justin,


We can guarantee that all of our items are brand new. We hope you will enjoy them. 


Q

is this phone has a warranty and comes with all accessories?

By taimoor Feb-15/2018 22:05:16

A

Hello taimoor,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Package Contents

Cell Phone: 1 
English Manual : 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    


Q

does this mobile support quick charge or wireless charge?

By luciano Jun-27/2018 08:40:50

A

Hello,

This phone is not supported.

Q

Can this phone be used in USA with T-Mobile ?

By Steve May-31/2018 15:56:23

A

Hello Steve,

To check if the network is compatible, click here for your country's network frequency: 

http://maps.mobileworldlive.com/. 


Q

Sirve el 4G en México?

By Gustavo May-06/2018 19:11:15

A

Hello Gustavo,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B5/B8
4G: FDD-LTE B1/B3/B5/B7/B8
TDD-LTE B38/B39/B40/B41

Q

hi can you tell me if it is unlocked to any network sim provider please

By kevin Apr-27/2018 11:13:47

A

Dear Kevin,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

 Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B5/B8
4G: FDD-LTE B1/B3/B5/B7/B8
TDD-LTE B38/B39/B40/B41

Q

Whic sub-model is this phone? KII-L03 KII-L21 KII-L22 KII-L23

By Antonio Apr-12/2018 21:13:20

A

Hello Antonio, 
Thanks for your inquiry.

The model number is BLL-L22.

Q

Whic sub-model is this phone? KII-L03 KII-L21 KII-L22 KII-L23

By Antonio Apr-12/2018 21:11:16

A

Hello Antonio, 
Thanks for your inquiry.

The model number is BLL-L22.

Q

Which is the exact sub-model? It could be 4 KII-L03 KII-L21 KII-L22 KII-L23

By Antonio Apr-12/2018 13:44:44

A

Hello Antonio,

I apologize for my late response.

The model number is BLL-L22.Thank you.

Q

Does it have micro usb or type-c usb?

By dora Mar-26/2018 12:33:35

A

Hello dora,


Yes, it has micro usb.

Q

is the phone brand new?

By justin Mar-15/2018 20:58:01

A

Hello justin,


We can guarantee that all of our items are brand new. We hope you will enjoy them. 


Q

is this phone has a warranty and comes with all accessories?

By taimoor Feb-15/2018 22:05:16

A

Hello taimoor,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Package Contents

Cell Phone: 1 
English Manual : 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!