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Customer Q&A

  • All(11)
  • Product Information(9)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

controller, JMS567 or JMS 578 ? thx

By DaDa Olive Jul-28/2018 02:03:18

A

Hello DaDa,


The controller is JMS567.

Q

control chip is JMS567 or JMS578 ?

By DaDa Olive Jul-28/2018 01:57:27

A

Hello DaDa, 

Thank you for your inquiry.

The main control is JMS567. 

Q

Hi I want to know does it support an OS of Windows 10 and above and what is the maximum capacity it can support will it support an 1TB or 2TB SATA 2.5 HD drive.

By Zulfikar Ali May-26/2018 13:34:01

A

Hello Ali,

It supports Windows 10 and above.

The maximum capacity is 2TB.

It supports a 1TB or 2TB SATA 2.5" Hard Drive.

Q

Ok, I think I didn't do the question well ... I have a 1GB 2.5 Hard Disk, does the case support it?

By Edgwin May-07/2018 14:31:12

A

Hello Edgwin,

Hello,  our product supports 2.5-inch mechanical hard disk / 2.5-inch solid  state hard drive, supports SATA interface, supports maximum capacity 2T

Q

Hello friend, does this case only work on USB 3.0?

By Flavio Brentan Pimenta May-01/2018 19:04:52

A

Hello Flavio, 
It is suitable for USB 3.0 and USB2.0 .

Q

What would Shipping cost to Portage la Prairie Manitoba Canada R1N 3G4 be? Thank you.

By Alan Lightfoot Apr-30/2018 18:06:21

A

Hello Alan,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

What is the capacity in Gigabyte is compatible with Windows 10 ?

By lanfranco Apr-18/2018 06:45:08

A

Hello lanfranco, 

Thank you for your inquiry.

Compatible: Linux,Mac OS,Windows 2000,Windows 7,Windows 98,Windows 98SE,Windows Vista,Windows XP 

Q

Do you have an IDE type?

By wat Apr-16/2018 15:14:49

A

Hello Wat,

No,there is not an IDE type.Hope you may understand us.

Q

USB 2.0 full compatible?

By JB Apr-08/2018 16:47:13

A

Hello JB, 
It is compatible with USB2.0.

Let me know if you need any help.

Q

the description writes color white and the title orange, what is the correct color?

By Vasilis Mar-30/2018 23:28:39

A

Hello Vasilis,
Thanks for your inquiry.

The product will be delivered in random color ( orange / white ) of SATA interface. 

Q

controller, JMS567 or JMS 578 ? thx

By DaDa Olive Jul-28/2018 02:03:18

A

Hello DaDa,


The controller is JMS567.

Q

control chip is JMS567 or JMS578 ?

By DaDa Olive Jul-28/2018 01:57:27

A

Hello DaDa, 

Thank you for your inquiry.

The main control is JMS567. 

Q

Hi I want to know does it support an OS of Windows 10 and above and what is the maximum capacity it can support will it support an 1TB or 2TB SATA 2.5 HD drive.

By Zulfikar Ali May-26/2018 13:34:01

A

Hello Ali,

It supports Windows 10 and above.

The maximum capacity is 2TB.

It supports a 1TB or 2TB SATA 2.5" Hard Drive.

Q

Ok, I think I didn't do the question well ... I have a 1GB 2.5 Hard Disk, does the case support it?

By Edgwin May-07/2018 14:31:12

A

Hello Edgwin,

Hello,  our product supports 2.5-inch mechanical hard disk / 2.5-inch solid  state hard drive, supports SATA interface, supports maximum capacity 2T

Q

Hello friend, does this case only work on USB 3.0?

By Flavio Brentan Pimenta May-01/2018 19:04:52

A

Hello Flavio, 
It is suitable for USB 3.0 and USB2.0 .

Q

What is the capacity in Gigabyte is compatible with Windows 10 ?

By lanfranco Apr-18/2018 06:45:08

A

Hello lanfranco, 

Thank you for your inquiry.

Compatible: Linux,Mac OS,Windows 2000,Windows 7,Windows 98,Windows 98SE,Windows Vista,Windows XP 

Q

Do you have an IDE type?

By wat Apr-16/2018 15:14:49

A

Hello Wat,

No,there is not an IDE type.Hope you may understand us.

Q

USB 2.0 full compatible?

By JB Apr-08/2018 16:47:13

A

Hello JB, 
It is compatible with USB2.0.

Let me know if you need any help.

Q

the description writes color white and the title orange, what is the correct color?

By Vasilis Mar-30/2018 23:28:39

A

Hello Vasilis,
Thanks for your inquiry.

The product will be delivered in random color ( orange / white ) of SATA interface. 

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

What would Shipping cost to Portage la Prairie Manitoba Canada R1N 3G4 be? Thank you.

By Alan Lightfoot Apr-30/2018 18:06:21

A

Hello Alan,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

How long do your parcels reach your customers, how many days does it take?

By Володько Jan-27/2018 23:57:57

A

Hello Володько,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!