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Customer Q&A

  • All(5)
  • Product Information(5)
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Q

Does this phone have NFC?

By Phil Jan-12/2018 17:55:01

A

Hello Phil,
Thanks for your inquiry.

Sorry, the item does not have NFC.

Q

When ordering it to Germany, does it come with a German power supply plug? Does the package contain earphones? Thank you in advance for your answer....

By Klaus B. Nov-12/2017 12:49:38

A

Hello Klaus,

This item is UK plug, we will ship out an Power Adapter against your country. . 

There is no earphones.

Let me know if you need any further assistance. 


Q

Does it come with any kind of screen protection?

By Jeff Nov-11/2017 23:42:37

A

Hello Jeff,

There is no screen protection in the package. 


Let me know if you need any further assistance. 


Q

Will be the LTE Band 20 (800 Mhz) supported in Future (by Software-Update). Today there is unfortunately no support of this Band, so not so many people could use the phone in germany.

By WiWa Oct-09/2017 20:02:48

A

Hello WiWa, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B5/B8
4G: FDD-LTE B1/B3/B5/B7/B8
TDD-LTE B38/B39/B40/B41

Q

Does it come with Playstore? And it has Chinese ROM or Global? Thank you.

By Amanda Sep-28/2017 11:59:22

A

Hello Amanda,


Google Play Store: Yes . 

It is Global ROM.

Let me know if you need any further assistance. 


Q

Does this phone have NFC?

By Phil Jan-12/2018 17:55:01

A

Hello Phil,
Thanks for your inquiry.

Sorry, the item does not have NFC.

Q

When ordering it to Germany, does it come with a German power supply plug? Does the package contain earphones? Thank you in advance for your answer....

By Klaus B. Nov-12/2017 12:49:38

A

Hello Klaus,

This item is UK plug, we will ship out an Power Adapter against your country. . 

There is no earphones.

Let me know if you need any further assistance. 


Q

Does it come with any kind of screen protection?

By Jeff Nov-11/2017 23:42:37

A

Hello Jeff,

There is no screen protection in the package. 


Let me know if you need any further assistance. 


Q

Will be the LTE Band 20 (800 Mhz) supported in Future (by Software-Update). Today there is unfortunately no support of this Band, so not so many people could use the phone in germany.

By WiWa Oct-09/2017 20:02:48

A

Hello WiWa, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B5/B8
4G: FDD-LTE B1/B3/B5/B7/B8
TDD-LTE B38/B39/B40/B41

Q

Does it come with Playstore? And it has Chinese ROM or Global? Thank you.

By Amanda Sep-28/2017 11:59:22

A

Hello Amanda,


Google Play Store: Yes . 

It is Global ROM.

Let me know if you need any further assistance. 


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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!