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Customer Questions

  • All(9)
  • Product Information(8)
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  • About Shipping(1)
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Q

Does it have Warranty? How long(If it has)?

By Arun Oct-06/2018 07:30:23

A
Hello ArunPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

Good Morning, Can I use the mouse while charging?

By Edward Aug-15/2018 14:10:43

A
Hello Edward,For your issue, please kindly note:Yes,you can.
Q

Can you replace 600mAh lithium-ion battery.

By jerrymfisher Jul-04/2018 19:15:43

A
Hello Jerrymfisher, Thanks for your inquiry.Sorry the battery cannot be changed.
Q

Dear, Gearbest For how much days will this mouse come to me?

By Braa Jun-19/2018 06:18:32

A
Hello Braa,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html  
Q

What are the mouse's DPI and Polling rates?

By Lucas Jun-05/2018 15:55:23

A
Dear Lucas,The maximum DPI is 2400dpi.The Polling rates is 3 million times.
Q

Is it possible to set the side buttons to a page up and page down command? thank you

By Bruno May-05/2018 23:53:01

A
Hello Bruno,Yes, you can  set the side buttons to a page up and page down command.
Q

Hello, this mouse suport windows 10?

By Patric Monteiro Mar-08/2018 09:18:49

A
Hello Patric,Yes, it supports Windows 10.Thank you for your inquiry.
Q

What's the active battery life? I mean the usage time before needing to recharge it? and how much it take to recharge it ?

By saleh Feb-07/2018 13:31:02

A
Hello Saleh,It is built-in 600mAh lithium-ion battery.The active battery life is 2 years.You may use 15 days  before you need to recharge it.You need charge it about 3 hours for full power.
Q

Does this mouse have an on/off switch?

By Ralph L Oct-30/2017 15:45:14

A
Hello Ralph ,It doesn't have on/off switch