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Customer Q&A

  • All(9)
  • Product Information(9)
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Q

Hello, it's screen touch screen?

By Guilherme Oct-28/2018 01:08:24

A

Hello Guilherme, 
No ,I am sincerely sorry that it is not .

Q

what optics is used? IMX078 or IMX117 or?

By Marek Jul-24/2018 11:58:22

A

Hello Marek, 
We had been informed that this item is MN34112 .

Q

4K is interpolated or from matrix, FULLHD is interpolated or from matrix? EIS can be turn off/on on every resolution?

By Marek Jul-22/2018 11:38:46

A

Hello Marek,

4K is not interpolated, FULLHD is not interpolated, the resolution option on the machine has EIS option,  you can choose to open EIS.

Q

Does this camera support an external microphone and if being used in a race car as an action cam, can it be charged vis usb and record video and sound from an external mic?

By Ross Jul-01/2018 01:21:21

A

Hello Ross,


Sorry, it does not support an external microphone and can not be charged vis usb and record video and sound from an external mic.

Q

Hi, Could it be used as IP camera for direct stream and accessed via browser ?

By nn Jun-26/2018 12:23:45

A

Hello Nn,

No, sorry.

Q

Description list many languages. English language is not listed. Does the camera come with English language? Thanks

By Gary Jun-02/2018 17:37:11

A

Hello Gary, 
The camera comes with English language.

Let me know if you need any help.

Q

Is there charger in set?

By daniel May-15/2018 14:31:13

A

Hello daniel,


With a charger

Q

whether he records in the time loop ?

By paweł Apr-14/2018 12:51:25

A

Hello paweł, 
Thanks for your inquiry.

Yes, it can record in the time loop.

Q

hi i bought the camera ....now i need some acsessory !!! extra battery, charger,lens or light filter, diving ked......and so on !!! where can i buy acsessory fitting for ; EKEN cam ?

By Pol Dec-27/2017 01:15:00

A

Dear Pol,


Thank you for your inquiry.

Please refer to this link https://www.gearbest.com/action-cameras-sport-dv-accessories-c_11345/

If there are available parts for this item, you can find via this link.


Q

Hello, it's screen touch screen?

By Guilherme Oct-28/2018 01:08:24

A

Hello Guilherme, 
No ,I am sincerely sorry that it is not .

Q

what optics is used? IMX078 or IMX117 or?

By Marek Jul-24/2018 11:58:22

A

Hello Marek, 
We had been informed that this item is MN34112 .

Q

4K is interpolated or from matrix, FULLHD is interpolated or from matrix? EIS can be turn off/on on every resolution?

By Marek Jul-22/2018 11:38:46

A

Hello Marek,

4K is not interpolated, FULLHD is not interpolated, the resolution option on the machine has EIS option,  you can choose to open EIS.

Q

Does this camera support an external microphone and if being used in a race car as an action cam, can it be charged vis usb and record video and sound from an external mic?

By Ross Jul-01/2018 01:21:21

A

Hello Ross,


Sorry, it does not support an external microphone and can not be charged vis usb and record video and sound from an external mic.

Q

Hi, Could it be used as IP camera for direct stream and accessed via browser ?

By nn Jun-26/2018 12:23:45

A

Hello Nn,

No, sorry.

Q

Description list many languages. English language is not listed. Does the camera come with English language? Thanks

By Gary Jun-02/2018 17:37:11

A

Hello Gary, 
The camera comes with English language.

Let me know if you need any help.

Q

Is there charger in set?

By daniel May-15/2018 14:31:13

A

Hello daniel,


With a charger

Q

whether he records in the time loop ?

By paweł Apr-14/2018 12:51:25

A

Hello paweł, 
Thanks for your inquiry.

Yes, it can record in the time loop.

Q

hi i bought the camera ....now i need some acsessory !!! extra battery, charger,lens or light filter, diving ked......and so on !!! where can i buy acsessory fitting for ; EKEN cam ?

By Pol Dec-27/2017 01:15:00

A

Dear Pol,


Thank you for your inquiry.

Please refer to this link https://www.gearbest.com/action-cameras-sport-dv-accessories-c_11345/

If there are available parts for this item, you can find via this link.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!