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Customer Questions

  • All(70)
  • Product Information(23)
  • Stock Status(5)
  • Payment(2)
  • About Shipping(34)
  • Others(3)
Q

do you ship from EU, or out side EU?

By kasper Mar-08/2019 23:30:36

A
Hello Kasper,This depends on the warehouse chosen on the site.If you choose CN, HK and HK-2 warehouses, the shipment is from China.If you choose the G-W warehouses, the shipping is made from the countries in Europe.
Q

Do you ship to Latvia?

By Uldis Mar-07/2019 07:57:19

A
Hello Uldis, Thank you for your inquiry.Yes, we can ship this item to Latvia.
Q

Not ship to Sweden?

By Eric Mar-04/2019 14:34:17

A
Hello Eric,We can ship it to Sweden.
Q

what about Alicante (spain)? can you ship it to spain?

By Elias Abraham Feb-07/2019 15:49:08

A
Hello Elias,Yes, it can be shipped to Spain.
Q

can you ship this to Sweden?

By Elias Feb-06/2019 16:36:09

A
Hello Elias,We are sorry that we cannot ship to your country.Let me know if you need any further assistance. 
Q

how long delivery to Ireland?

By Felipe Lopes Silverio Feb-02/2019 16:53:05

A
Hello Felipe,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

If I order today, when will it arrive? I have to work around my days at wok, no-one here to receive it. Thanks.

By William Jan-31/2019 13:51:38

A
Hello William,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Hello i am asking if you can deliver the product to romania and what is the avarage time to deliver for romania ?

By Brinzaru Marius Jan-17/2019 08:59:13

A
Hello Brinzaru,We can ship it to Romania.Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

hi, what is the shipping method to Lithuania? is it with post or some expedited shipping (e.g. DHL or some other company)? can you send from EU country?

By bob Jan-14/2019 21:15:24

A
Hello Bob,The shipping time depends on the shipping method selected during the checkout. We have 3 methods of shipping items to you, please see the estimated delivery times below: 1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   
Q

you ship tô brazil?

By Guilherme Moreno Jan-08/2019 23:30:28

A
Hello Guilherme,I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.Please kindly check out our other available items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html