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Customer Q&A

  • All(26)
  • Product Information(25)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

Good morning! How long does it take to get the cell phone in Brazil?

By Andy Mar-05/2018 11:16:29

A

Hello Andy,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

NFC ?

By Alexandr Mar-01/2018 07:54:59

A

Hello Alexandr, 
It doesn't have NFC.

Let me know if you need any help.

Q

Hi From do you sent this phone?

By Grzegorz Feb-25/2018 21:56:14

A

Hello Grzegorz,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Does the international version support Italian and playstore?

By Gary Feb-21/2018 21:49:48

A

Hello Gary,


Yes it can support Italian.

Google Play Store: Yes . 


Let me know if you need any further assistance. 


Q

Do you come with the Portuguese language Brazil?

By Douglas Feb-19/2018 17:47:35

A

Hello Douglas,
Yes.

Q

Does this phone have the Global ROM? How can I change the language to Portuguese, if it doesn't come with the Global ROM? Thanks.

By Lethicia Feb-16/2018 00:23:27

A

Hello Lethicia,
This item is English and Chinese Version, sorry.

Q

DO YOU SELL THE MEG7 MODEL? PLEASE LINK THE ARTICLE

By Miguel Feb-14/2018 01:00:35

A

Hello Miguel,
This item is MEE7, sorry.

Q

Portuguêse's language support?

By Luiz Felipe Feb-11/2018 22:30:08

A

Hello Luiz, 
Yes ,it supports Portuguese language .

Q

IT IS MODEL: MEG7?

By Miguel Feb-11/2018 21:40:54

A

Hello Miguel, 
The model is MEE7.

Let me know if you need any help.

Q

Does this phone have english?

By Dom Feb-03/2018 00:56:20

A

Hello Dom, 

It has English language.

Let me know if you need any help.

Q

Good morning! How long does it take to get the cell phone in Brazil?

By Andy Mar-05/2018 11:16:29

A

Hello Andy,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

NFC ?

By Alexandr Mar-01/2018 07:54:59

A

Hello Alexandr, 
It doesn't have NFC.

Let me know if you need any help.

Q

Does the international version support Italian and playstore?

By Gary Feb-21/2018 21:49:48

A

Hello Gary,


Yes it can support Italian.

Google Play Store: Yes . 


Let me know if you need any further assistance. 


Q

Do you come with the Portuguese language Brazil?

By Douglas Feb-19/2018 17:47:35

A

Hello Douglas,
Yes.

Q

Does this phone have the Global ROM? How can I change the language to Portuguese, if it doesn't come with the Global ROM? Thanks.

By Lethicia Feb-16/2018 00:23:27

A

Hello Lethicia,
This item is English and Chinese Version, sorry.

Q

DO YOU SELL THE MEG7 MODEL? PLEASE LINK THE ARTICLE

By Miguel Feb-14/2018 01:00:35

A

Hello Miguel,
This item is MEE7, sorry.

Q

Portuguêse's language support?

By Luiz Felipe Feb-11/2018 22:30:08

A

Hello Luiz, 
Yes ,it supports Portuguese language .

Q

IT IS MODEL: MEG7?

By Miguel Feb-11/2018 21:40:54

A

Hello Miguel, 
The model is MEE7.

Let me know if you need any help.

Q

Does this phone have english?

By Dom Feb-03/2018 00:56:20

A

Hello Dom, 

It has English language.

Let me know if you need any help.

Q

Does it have 4G connection in Indonesia?

By gio Feb-02/2018 06:33:04

A

Hello gio,

Unlocked for Worldwide use. Please ensure local area network is compatible.

4G LTE: FDD B1 2100MHz,FDD B3 1800MHz,FDD B5 850MHz,FDD B7 2600MHz,FDD B8 900MHz

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi From do you sent this phone?

By Grzegorz Feb-25/2018 21:56:14

A

Hello Grzegorz,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!