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Customer Questions

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  • Product Information(10)
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Q

Hi - wondering if the camera comes with the drone? We have seen reviews that state it does and some other reviews stating that it doesn't. Please clarify. If if doesn't come with a camera, where do we purchase that? Thanks!

By Belinda Koch Jul-16/2018 18:36:39

A
Hello Belinda,Features: No camera
Q

Can the transmitter controller switch to Mode 1 as I use right handed throttle?

By John Law Jul-06/2018 04:34:28

A
Hello John,Sorry, the  transmitter controller can not be switched to Mode 1 as I use right handed throttle.
Q

What is the difference between the brushless and brushed motor? Is this product can be shipping to turkey without any problems with the PTT(turkey post)?

By MoohamadZienAlabden Jamal Jun-30/2018 08:19:18

A
Hello MoohamadZienAlabden,The difference between a DC brush motor and a brushless motor is whether or not a conventional brush-commutator is provided. The commutation of a brushed DC motor has always been achieved by contacting the graphite brush with an annular commutator mounted on the rotor.It can be sent to turkey.
Q

In the description it states "1080P HD", the photo shows a camera, but when you look at the Specifications.... it states that there is NO camera. Please clarify. Thank you

By Helene Jun-28/2018 14:20:53

A
Hello Helene, I am sincerely sorry for this inconvenience we caused .This item has camera .
Q

Do you have extra batteries? I'd like three and the drone. Thank you.

By Dats Jun-26/2018 03:20:30

A
Hello Dats, Thanks for your inquiry.Here is the link of the spare battery: https://www.gearbest.com/rc-quadcopter-parts/pp_1400994.html?wid=1433363
Q

can this product can be delivered to pak and what will be its dilevery charges

By rafey Jun-14/2018 00:42:54

A
Hello Rafey,We can ship it to pak.You can see the shipping cost and delivery time during the checkout. Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  
Q

if the camera is not supplied, then where do we get one from...?

By milan patra May-04/2018 13:07:06

A
Dear Milan,Please refer to this link https://www.gearbest.com/rc-parts-c_11334/ If there is available camera for this item, you can find via this link.
Q

The camera is included in the package??

By Csiszár Zsolt Mar-21/2018 22:03:12

A
Hello Csiszár, Package Contents: 1 x RC Quadcopter ( Battery Included ), 1 x Remote Control, 1 x USB Charging Cable, 4 x Propeller, 1 x Phone Holder, 1 x English Manual    
Q

Is there also 1080p cam included in package right? As i can not see it in package contents...

By LOLIPOP Feb-25/2018 11:32:31

A
Hello LOLIPOP,It not include the camera.Package Contents: 1 x RC Quadcopter ( Battery Included ), 1 x Remote Control, 1 x USB Charging Cable, 4 x Propeller, 1 x Phone Holder, 1 x English Manual    
Q

On the item page (https://www.gearbest.com/rc-quadcopters/pp_1030585.html), the HAX label is on the drone box. (left hand side image gallery) Is it come in the same box if I order?

By Alex Feb-23/2018 03:39:15

A
Hello Alex,Sincerely sorry for the late reply.Yes,it is right.The HAX label is on the drone box,it is same if you will order.