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Customer Q&A

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  • Product Information(5)
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Q

How long is warranty and do i have to contact oclean or is it gearbest responsible for it

By Tymek Dec-21/2018 11:57:05

A

Hello Tymek, 
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

Hi! What does it means "INTERNATIONAL VERSION" ?

By SJ Nov-16/2018 23:30:03

A

Hello SJ,


Please note that the international version means that it will contain multiple languages.

Let me know if you need any further assistance. 


Q

Does the toothbrush signal at 30-second intervals when it's time to switch to brushing a different dental quadrant?

By Bill Nov-13/2018 13:25:44

A

Hello Bill, 

Yes correct, there'll be a 30-second alert to remind users to change brushing zone. 

Q

the toothbrush is equipped with UV light for bacteria cleaning of head ? thanks !

By Denis Oct-16/2018 09:03:32

A

Hello Denis,


Sorry, the toothbrush is not equipped with UV light .

Q

When will it be possible to buy and ship from Europe (etc. GW-4)?

By Dario Mar-15/2018 05:47:48

A

Hello Dario195,


You could choose warehouse when you make orders.

If there is no warehouse option, it means that we will ship it from China warehouse.


Once it is back to our GW-4 warehouse, we will update it on the website.

Please keep an eye on our website. Thank you for your attention.


Q

How long is warranty and do i have to contact oclean or is it gearbest responsible for it

By Tymek Dec-21/2018 11:57:05

A

Hello Tymek, 
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

Hi! What does it means "INTERNATIONAL VERSION" ?

By SJ Nov-16/2018 23:30:03

A

Hello SJ,


Please note that the international version means that it will contain multiple languages.

Let me know if you need any further assistance. 


Q

Does the toothbrush signal at 30-second intervals when it's time to switch to brushing a different dental quadrant?

By Bill Nov-13/2018 13:25:44

A

Hello Bill, 

Yes correct, there'll be a 30-second alert to remind users to change brushing zone. 

Q

the toothbrush is equipped with UV light for bacteria cleaning of head ? thanks !

By Denis Oct-16/2018 09:03:32

A

Hello Denis,


Sorry, the toothbrush is not equipped with UV light .

Q

When will it be possible to buy and ship from Europe (etc. GW-4)?

By Dario Mar-15/2018 05:47:48

A

Hello Dario195,


You could choose warehouse when you make orders.

If there is no warehouse option, it means that we will ship it from China warehouse.


Once it is back to our GW-4 warehouse, we will update it on the website.

Please keep an eye on our website. Thank you for your attention.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!