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Customer Questions

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  • Product Information(5)
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Q

How long is warranty and do i have to contact oclean or is it gearbest responsible for it

By Tymek Dec-21/2018 11:57:05

A
Hello Tymek, Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html
Q

Hi! What does it means "INTERNATIONAL VERSION" ?

By SJ Nov-16/2018 23:30:03

A
Hello SJ,Please note that the international version means that it will contain multiple languages.Let me know if you need any further assistance. 
Q

Does the toothbrush signal at 30-second intervals when it's time to switch to brushing a different dental quadrant?

By Bill Nov-13/2018 13:25:44

A
Hello Bill, Yes correct, there'll be a 30-second alert to remind users to change brushing zone. 
Q

the toothbrush is equipped with UV light for bacteria cleaning of head ? thanks !

By Denis Oct-16/2018 09:03:32

A
Hello Denis,Sorry, the toothbrush is not equipped with UV light .
Q

When will it be possible to buy and ship from Europe (etc. GW-4)?

By Dario Mar-15/2018 05:47:48

A
Hello Dario195,You could choose warehouse when you make orders.If there is no warehouse option, it means that we will ship it from China warehouse.Once it is back to our GW-4 warehouse, we will update it on the website.Please keep an eye on our website. Thank you for your attention.