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Customer Questions

  • All(27)
  • Product Information(18)
  • Stock Status(2)
  • Payment(2)
  • About Shipping(4)
  • Others(1)
Q

Does the current version ship with a 300W or a 350W power supply?

By Denver Mar-05/2019 04:18:47

A
Hello Denver,Voltage: 110-240V Working Power: 200W 
Q

3D Hebrew Language Printer

By Noahv Mar-02/2019 18:44:57

A
Hello Noahv,For your issue, please kindly note:Sorry,it can not.Language: English 
Q

hello, can this printer mix colors?

By tathae Dec-03/2018 13:32:13

A
Hello Tathae,   Can only print monochrome, but can buy mixed color supplies to print.
Q

Hello! does this product ships to Greece?

By Konstantinos Zafeiroulis Nov-29/2018 14:50:38

A
Hello Konstantinos,I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.Please kindly check out our other available items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

Is it available in Argentina? What would be the price in ARS?

By kevin Nov-16/2018 02:41:56

A
Hello Kevin,We can send it to Argentina.You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).
Q

Hi i want to get this item but im using UK plug, type G. the options you have are only US and EU plug but i dont use those. Would it be possible to get the UK plug?

By samantha Jul-13/2018 13:34:01

A
Hello Samantha,We will send an adapter with all our products according to the order's country of delivery.
Q

Does it have duel Z motors or just one?

By Wee Jul-05/2018 11:17:38

A
Hello Wee, It has duel Z motors.Let me know if you need any help.
Q

Can be exchange 0.2 or 0.25 nozzle ?

By Jason Jun-22/2018 19:44:52

A
Hello Jason,No, sorry.Nozzle quantity: Single Nozzle diameter: 0.4mm Nozzle temperature: Room temperature to 250 degree 
Q

Hi, you could kindly tell me what are the xyz dimensions of the printer, it is very important for me because I have to put it in a piece of furniture. Thanks in advance Giorgio

By Giorgio May-22/2018 21:06:35

A
Hello Giorgio,The length, width and height are: 305*305*320mm.
Q

Is this JGAURORA A5 the updated version with the removable bed?

By Eddie May-15/2018 21:01:34

A
Hello Eddie, Thanks for your inquiry.Yes, the heat bed can be removed.