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Customer Questions

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Hi! I'm considering ordering. where is it shipped from?

By Ricardo Cardoso Apr-24/2018 08:25:29

Hello Ricardo,It will be shipped out from China warehouse.Thank you.

Hi, I'm from Brazil and I would like to buy this item but I have some doubts ... What are you sending to Brazil? What's the shipping cost? my postal address is 25585010

By wellington campos Jan-31/2018 11:58:46

Hello wellington,We can ship it to Brazil via Expedited Shipping.You can see the shipping cost and delivery time during the checkout. Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  

Good afternoon! Are we including another accessory along with the stabilizer, a bag type to keep it and the feet to allow it to be used without the use of the hands?

By Bruno Praxedes Jan-15/2018 15:08:05

Hello Bruno,Package Contents: 1 x Gimbal Stabilizer, 1 x Tripod, 1 x 18650 Battery Charger, 3 x 18650 Li-ion Battery, 1 x Micro to Micro USB Cable, 1 x Micro to Mini USB Cable, 1 x Camera Control for Sony / Charging Cable, 1 x Panasonic Camera Control Cable, 1 x Micro USB Cable, 1 x English User Manual, 1 x Shoulder Stripe, 1 x Carrying Case. Let me know if you need any further assistance.