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Customer Questions

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  • Product Information(8)
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Q

If i want to go skiing i need this device, BUT is there any gimbal that is compatible with this waterproof case???? The xiaomi is not waterproof by it self and i guess it would brake if it fall into the snow,

By christofer Feb-03/2019 00:44:08

A
Hello christofer,   You can use it with the Mijia small camera handheld gimbal, you can solve your worry, thank you
Q

Is this for my MI action camera 4k model ydxj01fm? If yes will it also work if I installed a tempered glass on the screen? Thanks

By anonymous Nov-26/2018 15:43:35

A
Hello Anonymous,This is the Mijia small camera standard waterproof case, which can be attached to the small camera screen and cannot be attached to the waterproof case.
Q

Is there a wrist strap or a way of attaching a wrist strap to the case so you don't lose it underwater?

By Andrew Eross Nov-25/2018 15:15:42

A
Hello Andrew,No, but our waterproof case base has a standard screw port. Users can buy accessories that can be attached to the wrist for installation on the Internet.
Q

compatible with Xiaomi Mijia Camera Mini 4K 30fps ?????

By 1418185 Nov-25/2018 01:22:30

A
Hello Cliente, It is compatible.
Q

Does the camera supports English out of the box or it needs firmware upgrade?

By Montes Sep-21/2018 22:16:17

A
Hello Montes,Mijia Action Camera supports multilanguage including English  and it doesnt need to update firmware. 
Q

Hi. can the case fit for Mijia XXJZPG01YM bluetooth selfie stick?

By eileen Aug-21/2018 06:48:29

A
Hello Eileen,Yes, it fits for Mijia XXJZPG01YM bluetooth selfie stick.
Q

Is this case compatible for the xiaomi 2k action cam?

By Ed May-30/2018 11:58:08

A
Hello Ed,This item is for Mijia Camera Mini Shooting Underwater, sorry. 
Q

shipping to the Philippines has any additional fees (custom taxes, etc.)? in case yes, what is the policy followed to calculate it? thanks!

By sick Apr-01/2018 10:08:47

A
Hello sick,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Is this original xiaomi product or third party?

By Luthfi Jan-07/2018 15:41:30

A
Hello Luthfi, Thanks for your inquiry.Yes, it is original.