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Customer Questions & Answers

  • All(7)
  • Product Information(6)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

what is the difference between mxr pro+ and pro?

By cai ling Apr-20/2018 15:25:47

A

Hello cai, 
Thanks for your inquiry.

MXR PRO+ is dual-band WIFI, MXR PRO is single WIFI


Q

2.4 Hz Wireless Conecction?

By Guillermo León Apr-07/2018 20:27:13

A

Hello Guillermo,

Yes,it supports 2.4GHz wireless mouse and keyboard via 2.4GHz USB dongle.Hope you may understand us.

Q

Does this unit come with a web browser.

By Adriano Apr-05/2018 13:03:34

A

Dear Adriano,


It does not  come with a web browser.

Q

hello, Please can you tell me if it supports 5.1 surround ?

By helen Feb-20/2018 12:35:30

A

Hello Helen,

Yes,it supports 5.1 surround with the KODI.Thank you.

Q

Hello, I want to buy the Tvbox MXP PRO + (2 pieces). How can I order and receive them in Greece without paying a customs office?

By Sakis Katsinos Dec-19/2017 10:40:59

A

Hello Sakis,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Does TV Box has any warranty?

By Igman Nov-29/2017 05:39:39

A

Hello Igman
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi, is Kodi already installed in the programs? Thanks

By Murat Nov-20/2017 20:15:20

A

Hello Murat,


Yes, it have been installed KODI 17.3 . 

Let me know if you need any further assistance. 


Q

what is the difference between mxr pro+ and pro?

By cai ling Apr-20/2018 15:25:47

A

Hello cai, 
Thanks for your inquiry.

MXR PRO+ is dual-band WIFI, MXR PRO is single WIFI


Q

2.4 Hz Wireless Conecction?

By Guillermo León Apr-07/2018 20:27:13

A

Hello Guillermo,

Yes,it supports 2.4GHz wireless mouse and keyboard via 2.4GHz USB dongle.Hope you may understand us.

Q

Does this unit come with a web browser.

By Adriano Apr-05/2018 13:03:34

A

Dear Adriano,


It does not  come with a web browser.

Q

hello, Please can you tell me if it supports 5.1 surround ?

By helen Feb-20/2018 12:35:30

A

Hello Helen,

Yes,it supports 5.1 surround with the KODI.Thank you.

Q

Does TV Box has any warranty?

By Igman Nov-29/2017 05:39:39

A

Hello Igman
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi, is Kodi already installed in the programs? Thanks

By Murat Nov-20/2017 20:15:20

A

Hello Murat,


Yes, it have been installed KODI 17.3 . 

Let me know if you need any further assistance. 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, I want to buy the Tvbox MXP PRO + (2 pieces). How can I order and receive them in Greece without paying a customs office?

By Sakis Katsinos Dec-19/2017 10:40:59

A

Hello Sakis,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!