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Customer Q&A

  • All(16)
  • Product Information(14)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others
Q

We have plans to use it in a 4m x 3m room. I care if this product is appropriate.

By lee Aug-15/2019 15:05:20

A

Hello Lee, 

Thank you for your inquiry.

Suggested Room Size: 15 - 20㎡.


Q

How much wats this lamp has? thanks

By LeXX Oct-12/2018 19:24:55

A

Hello LeXX, 
This item is 50W.

Q

does the lamp light is enough for living room space?

By Gabi Oct-12/2018 10:42:20

A

Hello Gabi,


Suggested Room Size: 15 - 20㎡ 

Q

What is the difference between Starry and White lampshade?

By Sergio Aug-16/2018 12:03:29

A

Hello Sergio, 
Thanks for your inquiry.

The only difference is the appearance of the lampshade. The starry one has the star view, the white one does not have print, it's only white lampshade.

Q

DHL international shipping to Croatia is more than 110€. Can you ship cheaper? 30 or more days to wait is no problem.

By Vjeko Aug-14/2018 10:06:17

A

Hello Vjeko,

 

We provide the best price for international shipments available, even though we ship all our items from China.

Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

 

Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 


Q

Dear Sirs Pls advice if it works as Bluetooth hub for xiaomi smart home devices Regards

By Anton Jun-23/2018 20:38:54

A

Hello Anton,

It can act as gateway of xiaomi smart products.

Q

When will this item be available again?

By Dimitri Apr-16/2018 22:11:07

A

Hello Dimitri,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

This is this lamp?: https://xiaomi-mi.com/smart-lighting/yeelight-led-bright-moon-smart-ceiling-light-650/ Because I saw on your page that this lamp has 2000 lumens. But on main xiaomi site power of this lamp is 3000 lumens. Where is it true. I have room about 30 meters it's ok for this device?

By Kaizen Apr-15/2018 15:36:22

A

Hello Kaizen, 

The range is 0.1-2000 luminous flux.

Let me know if you need any help.

Q

Does it work with Amazon Alexa?

By Dotan Mar-16/2018 20:37:45

A

Hello Dotan,

It is ok with Amazon Alexa.

Q

Is this compatible with Google Home?

By Fonseca Feb-27/2018 01:46:33

A

Hello Fonseca,

It is ok with Google Home.

Q

We have plans to use it in a 4m x 3m room. I care if this product is appropriate.

By lee Aug-15/2019 15:05:20

A

Hello Lee, 

Thank you for your inquiry.

Suggested Room Size: 15 - 20㎡.


Q

How much wats this lamp has? thanks

By LeXX Oct-12/2018 19:24:55

A

Hello LeXX, 
This item is 50W.

Q

does the lamp light is enough for living room space?

By Gabi Oct-12/2018 10:42:20

A

Hello Gabi,


Suggested Room Size: 15 - 20㎡ 

Q

What is the difference between Starry and White lampshade?

By Sergio Aug-16/2018 12:03:29

A

Hello Sergio, 
Thanks for your inquiry.

The only difference is the appearance of the lampshade. The starry one has the star view, the white one does not have print, it's only white lampshade.

Q

Dear Sirs Pls advice if it works as Bluetooth hub for xiaomi smart home devices Regards

By Anton Jun-23/2018 20:38:54

A

Hello Anton,

It can act as gateway of xiaomi smart products.

Q

This is this lamp?: https://xiaomi-mi.com/smart-lighting/yeelight-led-bright-moon-smart-ceiling-light-650/ Because I saw on your page that this lamp has 2000 lumens. But on main xiaomi site power of this lamp is 3000 lumens. Where is it true. I have room about 30 meters it's ok for this device?

By Kaizen Apr-15/2018 15:36:22

A

Hello Kaizen, 

The range is 0.1-2000 luminous flux.

Let me know if you need any help.

Q

Does it work with Amazon Alexa?

By Dotan Mar-16/2018 20:37:45

A

Hello Dotan,

It is ok with Amazon Alexa.

Q

Is this compatible with Google Home?

By Fonseca Feb-27/2018 01:46:33

A

Hello Fonseca,

It is ok with Google Home.

Q

This product works with 110V ?

By Isaque Feb-21/2018 02:57:18

A

Hello Isaque,
It's 220V, our new future development will have 110V, thanks for your attention. 

Q

Remote control in the kit?

By Eduard Feb-03/2018 09:41:58

A

Hello Eduard,
For the issue, please check the package contents as follows:

Package Contents: 1 x Celing Light, 1 x Acessory Kit, 1 x Remote Control


Q

When will this item be available again?

By Dimitri Apr-16/2018 22:11:07

A

Hello Dimitri,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

DHL international shipping to Croatia is more than 110€. Can you ship cheaper? 30 or more days to wait is no problem.

By Vjeko Aug-14/2018 10:06:17

A

Hello Vjeko,

 

We provide the best price for international shipments available, even though we ship all our items from China.

Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

 

Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!