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Customer Questions

  • All(46)
  • Product Information(31)
  • Stock Status(6)
  • Payment(1)
  • About Shipping(6)
  • Others(2)
Q

Warranty or service? What if I face issues or have problem with my phone

By Abdul Khadir Jelani Jan-24/2019 04:06:31

A
Hello AbdulPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

is this support 4g volte

By sushil Jun-05/2018 16:50:27

A
Dear Sushil,Unlocked for Worldwide use. Please ensure local area network is compatible. Please check with your carrier/provider before purchasing this item.2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz 3G: WCDMA B1 2100MHz,WCDMA B2 1900MHz,WCDMA B5 850MHz,WCDMA B8 900MHz Network type: FDD-LTE,GSM,TDD-LTE,WCDMA WIFI: 802.11b/g/n wireless internet Wireless Connectivity: 2.4GHz/5GHz WiFi,3G,4G,A-GPS,Bluetooth,GPS,GSM,WiFi 4G LTE: FDD B1 2100MHz,FDD B20 800MHz,FDD B3 1800MHz,FDD B4 1700MHz,FDD B5 850MHz,FDD B7 2600MHz,FDD B8 900MHz,TDD B38 2600MHz,TDD B40 2300MHz
Q

4G in Mexico?

By Ruben May-29/2018 12:43:08

A
Hello Ruben,Network:    2G: GSM 850/900/1800/1900MHz   3G: WCDMA B1/B2/B5/B8   4G: FDD-LTE B1/B3/B4/B5/B7/B8/B20 TDD-LTE B38/B40
Q

hi is that phone have , normal 4GB RAM ????

By Uta May-26/2018 03:43:19

A
Hello Uta,This item has 4GB RAM 32GB ROM.
Q

Hello, the device if you have android one? in the images it appears with Miui, and the truth is that I like android one. Another question, do you have the black version?

By Joshua May-25/2018 03:39:37

A
Hello Joshua,OS: Android One This is a popular product, but we are happy to inform you that the golden and the black are all in stock and available to purchase today. Please feel free to order it.
Q

Good night,i would like know,about the shipping cost,how long does it take to get to Brazil?since already thank you.

By Tiago May-23/2018 01:34:48

A
Hello Tiago,                                                                                                                                                                                                           Priority Line    20-50 business days    $4.33    Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.         You can see the Shipping costs and delivery time during the check out. Steps to follow: 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  The price shown on the on the product page is the item price, shipping cost is not included.Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  
Q

4g in Portugal ?

By Marco May-08/2018 17:32:05

A
Hello Marco,Yes, it could work in 4G in Portugal.
Q

it have international warranty for india

By ragil May-04/2018 01:58:38

A
Hello RagilPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

How works process of guarantee, or don't have? Como funciona o processo de garantia, ou não possui?

By Lucas Trindade Apr-29/2018 18:36:56

A
Hello LucasPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Is the purchase safe? im from Mexico

By iñaki cea Apr-23/2018 08:01:31

A
Hello Iñaki, Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.Network: 2G: GSM 850/900/1800/1900MHz3G: WCDMA B1/B2/B5/B84G: FDD-LTE B1/B3/B4/B5/B7/B8/B20 TDD-LTE B38/B40