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Customer Questions & Answers

  • All(48)
  • Product Information(33)
  • Stock Status
  • Payment(2)
  • About Shipping(10)
  • Others(1)
Q

How may days required ship to Brazil?

By MIranda Feb-28/2019 10:33:57

A

Hello MIranda,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, this product is the international version? Does it support English language? Thank you

By Weldon Feb-09/2019 20:01:25

A

Hello Weldon,

Global version supports English.

Q

Perché il mio è solo in lingua cinese ?

By giulia Nov-20/2018 22:41:47

A

Hello giulia, 
Thanks for your inquiry.

Chinese version Bip watch only supports Chinese.

Q

how many moths of warranty?

By bruna Nov-20/2018 14:40:27

A

Hello Bruna
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Why this product is cheaper in official distribution in Poland about 10$ than here?

By Mariusz Nov-16/2018 07:40:24

A

Hello Mariusz,

 

We always negotiate the best quality at the lowest price. 

Our products are made in China.


Q

How many days after paying the product to be shipped?

By Erick Nov-13/2018 19:44:01

A

Hello Erick,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Does this measure blood pressure?

By Bob Nov-11/2018 21:50:09

A

Hello Bob,


Sorry,this can not measure blood pressure.

Q

this is a english version

By saroj bala Oct-29/2018 05:45:52

A

Hello Saroj,

Thank you for your inquiry.

It is  International Version.


Q

Hello Does this product have the Portuguese language? and it runs away from the cell phone (eg if I run without the cell phone, will it be able to measure distance, route?)

By Lucas Oct-17/2018 00:54:47

A

hello Lucas, 

Sorry, this product does not support Portuguese.

Q

Hi,how many days required to ship to Qatar?

By Satya Oct-12/2018 01:43:01

A

Hello Satya,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, this product is the international version? Does it support English language? Thank you

By Weldon Feb-09/2019 20:01:25

A

Hello Weldon,

Global version supports English.

Q

Perché il mio è solo in lingua cinese ?

By giulia Nov-20/2018 22:41:47

A

Hello giulia, 
Thanks for your inquiry.

Chinese version Bip watch only supports Chinese.

Q

Does this measure blood pressure?

By Bob Nov-11/2018 21:50:09

A

Hello Bob,


Sorry,this can not measure blood pressure.

Q

this is a english version

By saroj bala Oct-29/2018 05:45:52

A

Hello Saroj,

Thank you for your inquiry.

It is  International Version.


Q

Hello Does this product have the Portuguese language? and it runs away from the cell phone (eg if I run without the cell phone, will it be able to measure distance, route?)

By Lucas Oct-17/2018 00:54:47

A

hello Lucas, 

Sorry, this product does not support Portuguese.

Q

Does it support korean language??

By Yeyoung Cho Oct-07/2018 05:04:57

A

Hello Yeyoung, 

The language are Simplified Chinese and English.

Sorry, it doesn't support korean language.

Let me know if you need any help.

Q

Is it suitable for a 15 year old girls wrist for strap length

By murraybennie Oct-04/2018 20:18:04

A

Hello Murraybennie, 
Yes, it is.

Let me know if you need any help.

Q

Is amazfit bio smart watch shows the caller notification for IPhone 6 ? Is the international version means as English Version Not Chinese one ?

By Shishir Nayak Oct-04/2018 19:44:04

A

Hello Shishir, 

Yes, caller notification works for Iphone 6, International version means the default language is English.

Q

amazfit bip come with english version or chinese version?

By Mayank parmar Sep-24/2018 01:50:10

A

Hello Mayank, 

Thank you for your inquiry.

It is  International Version.


Q

Amaz fit bip , is it original product

By Santosh mathur Sep-16/2018 05:36:14

A

Hello Santosh,
The product is original.
Please feel free to order anytime.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Why this product is cheaper in official distribution in Poland about 10$ than here?

By Mariusz Nov-16/2018 07:40:24

A

Hello Mariusz,

 

We always negotiate the best quality at the lowest price. 

Our products are made in China.


Q

Sir I am going to buy amazfit bip, the price showing after select country is 62$, so when i receive this order, will this money same or i pay more to courier?

By Bilal Oct-11/2018 20:45:58

A

Hello Bilal,

If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

How may days required ship to Brazil?

By MIranda Feb-28/2019 10:33:57

A

Hello MIranda,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

How many days after paying the product to be shipped?

By Erick Nov-13/2018 19:44:01

A

Hello Erick,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi,how many days required to ship to Qatar?

By Satya Oct-12/2018 01:43:01

A

Hello Satya,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

what will be the shipping price

By milson Oct-08/2018 02:07:29

A

Hello Milson,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

How long does delivery take to Uzbekistan?

By Abduhalil Turabayev Sep-16/2018 03:08:36

A

Hello Abduhalil,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

do you shipped in india?

By ronak Sep-12/2018 19:30:48

A

Hello Ronak,


We can ship it to india.



Q

is priority line shipping is available in india, and is there any custom duty charges or any kind of extra charges if i want this watch here in india?

By manish Aug-28/2018 09:09:54

A

Hello Manish,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

can you ship to India and if yes so many days it will take to arrive to me ( India)

By Shabbir Aug-27/2018 19:53:18

A

Hello Shabbir,
Yes,we can reship to India.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

This item or watch is sent to my country Peru

By Jorge Roberto Jul-17/2018 13:30:42

A

Hello Jorge,


Yes, we can ship it to Peru.

Q

Hello, I have a question regarding custom process. What if I will have to pay imposed tax? Can I refuse then? Thanks.

By wera Jun-28/2018 20:01:25

A

Hello Wera,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

how many moths of warranty?

By bruna Nov-20/2018 14:40:27

A

Hello Bruna
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html