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Customer Q&A

  • All(15)
  • Product Information(9)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(3)
Q

How long it takes to ship to Indonesian

By Muhammad Nur May-07/2018 02:56:23

A

Hello Muhammad,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi, i want ask this bluboo s8+ can use original samsung s8 case or tampered glass

By WAN Apr-18/2018 10:31:09

A

Hello WAN, 
No ,I suggest that you can compare the size ,this item size is 15.60 x 7.20 x 0.90 cm / 6.14 x 2.83 x 0.35 inches .

Q

Does this have a 3.5mm headphone jack?

By Carl Feb-04/2018 19:21:02

A

Hello Carl,

We are sincerely sorry that there is not the 3.5mm headphone jack.Hope you may understand us.

Q

how long it takes to ship to latvia

By Guntar Jan-29/2018 09:12:39

A

Hello Guntar,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how much battery capacity?

By asep yusuf Jan-26/2018 12:57:21

A

Hello asep,


Battery Capacity (mAh): 3600mAh 

Q

does it support for a profider in indonesia?

By nugroho Jan-23/2018 11:08:22

A

Hello nugroho,


It can support below Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz. 


Let me know if you need any further assistance. 


Q

I am a youtuber and I would like to make a partnership that I am advertising your product. Thanks.

By Youtuber Jan-17/2018 22:01:22

A

Hello Youtuber,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.


Q

Is it USB type C or MicroUSB?

By Vlad Dec-24/2017 13:36:17

A

Hello Vlad,
Thanks for your inquiry.

It is type C interface.


Q

does it switch the interface language to Swedish?

By Ray Dec-12/2017 13:09:08

A

Hello Ray,

Language: English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, German, French, Russian, Arabic, Malay, Thai, Greek, Ukrainian, Croatian, Czech, Simplified Chinese, Traditional Chinese . 

Let me know if you need any further assistance. 


Q

Does it have Swedish/svensk language interface? I'm not asking regarding keyboard, complete phone language interface!

By Ray Dec-12/2017 07:05:01

A

Hello Ray,

Language: English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, German, French, Russian, Arabic, Malay, Thai, Greek, Ukrainian, Croatian, Czech, Simplified Chinese, Traditional Chinese. 

Let me know if you need any further assistance. 


Q

Does this have a 3.5mm headphone jack?

By Carl Feb-04/2018 19:21:02

A

Hello Carl,

We are sincerely sorry that there is not the 3.5mm headphone jack.Hope you may understand us.

Q

how much battery capacity?

By asep yusuf Jan-26/2018 12:57:21

A

Hello asep,


Battery Capacity (mAh): 3600mAh 

Q

Is it USB type C or MicroUSB?

By Vlad Dec-24/2017 13:36:17

A

Hello Vlad,
Thanks for your inquiry.

It is type C interface.


Q

does it switch the interface language to Swedish?

By Ray Dec-12/2017 13:09:08

A

Hello Ray,

Language: English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, German, French, Russian, Arabic, Malay, Thai, Greek, Ukrainian, Croatian, Czech, Simplified Chinese, Traditional Chinese . 

Let me know if you need any further assistance. 


Q

Does it have Swedish/svensk language interface? I'm not asking regarding keyboard, complete phone language interface!

By Ray Dec-12/2017 07:05:01

A

Hello Ray,

Language: English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, German, French, Russian, Arabic, Malay, Thai, Greek, Ukrainian, Croatian, Czech, Simplified Chinese, Traditional Chinese. 

Let me know if you need any further assistance. 


Q

Does this work with Canada Rogers LTE network?

By Austin Nov-28/2017 16:37:24

A

Hello Austin,

For the issue, please check the frequency in the link http://maps.mobileworldlive.com/ and 

detailed information as follows:

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

If your country can support the bands, you can use it in your country.


Q

Support italian language??

By Lisa Nov-23/2017 11:50:52

A

Hello Lisa,


Please check  the available languages in the product specification. 

The item supports the following languages:English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, German, French, Russian, Arabic, Malay, Thai, Greek, Ukrainian, Croatian, Czech, Simplified Chinese, Traditional Chinese  .


Q

hello/ really 4GB RAM ?

By Окс Nov-21/2017 13:20:53

A

Hello Окс, 
RAM: 4GB RAM 

Let me know if you need any help.

Q

Hello, in the description it says it has a 3.5mm Audio Out Port, is this true? Can't see one on the photo's. Thanks

By Customer Nov-12/2017 13:14:35

A

Hello Customer,


Yes, it has a 3.5mm Audio Out Port. 


Let me know if you need any further assistance. 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How long it takes to ship to Indonesian

By Muhammad Nur May-07/2018 02:56:23

A

Hello Muhammad,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how long it takes to ship to latvia

By Guntar Jan-29/2018 09:12:39

A

Hello Guntar,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

I am in the Middle East - Saudi Arabia how much time it takes to reach me exactly (demand through Registered Air Mail ) ?

By Antoine Nov-13/2017 20:35:54

A

Hello Antoine,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi, i want ask this bluboo s8+ can use original samsung s8 case or tampered glass

By WAN Apr-18/2018 10:31:09

A

Hello WAN, 
No ,I suggest that you can compare the size ,this item size is 15.60 x 7.20 x 0.90 cm / 6.14 x 2.83 x 0.35 inches .

Q

does it support for a profider in indonesia?

By nugroho Jan-23/2018 11:08:22

A

Hello nugroho,


It can support below Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz. 


Let me know if you need any further assistance. 


Q

I am a youtuber and I would like to make a partnership that I am advertising your product. Thanks.

By Youtuber Jan-17/2018 22:01:22

A

Hello Youtuber,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.