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Customer Questions & Answers

  • All(12)
  • Product Information(11)
  • Stock Status
  • Payment
  • About Shipping
  • Others(1)
Q

Does the phone support quick/fast charge and comes with fast charger?

By Thomas Oct-28/2018 16:07:07

A

Hello Thomas, 
No ,I am sincerely sorry that it does not .

Q

Do you have a CE Certificate of Conformity?   For this phone the Coolpad Cool1 Dual C103)

By hisham amdaour Oct-11/2018 12:51:20

A

Hello Hisham, 
Thanks for your inquiry.

Cool1 is an Indian version of the machine, no CE certificate.

Q

Does this phone have warranty?

By MIlutin Sep-09/2018 18:17:16

A

Hello MIlutin,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi :) Is Hebrew language supported ? Thanks

By Amnon Aug-14/2018 02:30:39

A

Hello Amnon, 
Hebrew language is supported.

Let me know if you need any help.

Q

Hi there,is there a Croatian/Hrvatski language?????? Thanks

By Emir May-24/2018 05:56:57

A

Hello Emir,

It has Hrvatski  language.

Q

is charge camse with eu plug or not

By elbouziani May-02/2018 20:17:38

A

Hello Elbouziani,
Thanks for your inquiry.

The item comes with EU PLUG.

Q

Does Coolpad Cool1 Dual ( C103 ) support OTA update? From what I read in order to work in other markets you have to change ROM to Global version and it doesn't support any OTA updates after that. Or you have some other version of the phone?

By Psoglav Apr-03/2018 06:50:39

A

Hello Psoglav,
This item is Global Version.

It supports OTA update.

Q

Is OS update to ver.7 available automatically?

By IK Feb-07/2018 11:58:18

A

Hello IK,

Yes,it may be updated to ver.7 available automatically and it supportd OTA.Thank you.


Q

Hello, You say that the promo ends in 15 days, If I buy it today, my order will be dispatched after 15 days when promo ends? Thanks in advance! Regards

By vakis Feb-02/2018 21:03:34

A

Hello vakis,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, Does it have Greek Language? Thank you very much in advance! Regards

By vakis Feb-02/2018 20:56:43

A

Hello vakis,
Yes.

Language: Multi language 

Q

Does the phone support quick/fast charge and comes with fast charger?

By Thomas Oct-28/2018 16:07:07

A

Hello Thomas, 
No ,I am sincerely sorry that it does not .

Q

Do you have a CE Certificate of Conformity?   For this phone the Coolpad Cool1 Dual C103)

By hisham amdaour Oct-11/2018 12:51:20

A

Hello Hisham, 
Thanks for your inquiry.

Cool1 is an Indian version of the machine, no CE certificate.

Q

Does this phone have warranty?

By MIlutin Sep-09/2018 18:17:16

A

Hello MIlutin,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi :) Is Hebrew language supported ? Thanks

By Amnon Aug-14/2018 02:30:39

A

Hello Amnon, 
Hebrew language is supported.

Let me know if you need any help.

Q

Hi there,is there a Croatian/Hrvatski language?????? Thanks

By Emir May-24/2018 05:56:57

A

Hello Emir,

It has Hrvatski  language.

Q

is charge camse with eu plug or not

By elbouziani May-02/2018 20:17:38

A

Hello Elbouziani,
Thanks for your inquiry.

The item comes with EU PLUG.

Q

Does Coolpad Cool1 Dual ( C103 ) support OTA update? From what I read in order to work in other markets you have to change ROM to Global version and it doesn't support any OTA updates after that. Or you have some other version of the phone?

By Psoglav Apr-03/2018 06:50:39

A

Hello Psoglav,
This item is Global Version.

It supports OTA update.

Q

Is OS update to ver.7 available automatically?

By IK Feb-07/2018 11:58:18

A

Hello IK,

Yes,it may be updated to ver.7 available automatically and it supportd OTA.Thank you.


Q

Hello, Does it have Greek Language? Thank you very much in advance! Regards

By vakis Feb-02/2018 20:56:43

A

Hello vakis,
Yes.

Language: Multi language 

Q

they have the play store?

By Rota Feb-01/2018 12:35:27

A

Hello Rota,
Thanks for your inquiry.

Yes, the item has the Google Play Store.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, You say that the promo ends in 15 days, If I buy it today, my order will be dispatched after 15 days when promo ends? Thanks in advance! Regards

By vakis Feb-02/2018 21:03:34

A

Hello vakis,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html