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Customer Questions

  • All(33)
  • Product Information(29)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(3)
Q

hi, is the Windows version English? the keyboard is qwerty, is it possible to make it azerty and put azerty knobs :)

By ghislain Nov-13/2018 16:44:35

A
Hello Ghislain, Thank you for your inquiry.The Windows OS is built-in English.And the keyboard is QWERT layout.
Q

what type of plug does charger come with thanks - Grant

By grant Nov-12/2018 05:55:23

A
Hello Grant,We will send an adapter with all our products according to the order's country of delivery.
Q

is this have warranty

By aldrin Oct-20/2018 02:40:49

A
Hello Aldrin,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

what is the guarantee and warranty of the product

By rahul Sep-27/2018 13:31:02

A
Hello RahulPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Is the graphics card dedicated or integrated?

By Doug Finn Jul-30/2018 07:28:21

A
Hello Doug, Thank you for your inquiry.The graphics card for this product is integrated.
Q

hello, is it possible to increase rom with extra ssd to 128 gb ssd version?

By eugene May-17/2018 12:17:21

A
Hello eugene,The  machine already has 128G storage. If you need to add a large-capacity  SSD, you need to remove the original 128GB SSD to be able to put in a  new SSD.
Q

Hello, is the display panel glossy or antiglare(matte)? Thank you.

By Jakub Skopal May-16/2018 12:39:58

A
Hello Jakub,It is antiglare(matte).
Q

How long does it take to deliver to UK?

By Tahmid May-11/2018 14:09:59

A
Hello Tahmid,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html 
Q

The keyboard has the blacklight?

By jj May-04/2018 21:52:17

A
Hello Jj,No, sorry.
Q

Hi there. What is the max size of the SSD extension? 240 GB?

By Bob21 Apr-27/2018 15:25:29

A
Hello Bob21, Thanks for your inquiry.The item supports 128GB SSD storage capacity.