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Customer Q&A

  • All(4)
  • Product Information(2)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Are the windows in Chinese and if so can it be changed to English

By Alex Jun-30/2018 19:54:46

A

Hello Alex,

No, sorry.

It is in Chinese .

Q

Is it a new or used product?

By Francisco Jun-16/2018 07:09:56

A

Hello Francisco,


We can guarantee that all of our items are brand new. We hope you will enjoy them. 


Q

is there a fee to german?

By sierk Jan-22/2018 12:30:21

A

Hello sierk,

We are sorry that we are unable to predict or avoid the customs tax.

If you want to know detailed information, you can contact local post office to check it. 


Q

Does it support the "1 year International Warranty Service." as others MSI laptops you have for sale?

By Elio Jan-22/2018 09:29:27

A

Hello Elio,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Is it a new or used product?

By Francisco Jun-16/2018 07:09:56

A

Hello Francisco,


We can guarantee that all of our items are brand new. We hope you will enjoy them. 


Q

Does it support the "1 year International Warranty Service." as others MSI laptops you have for sale?

By Elio Jan-22/2018 09:29:27

A

Hello Elio,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

is there a fee to german?

By sierk Jan-22/2018 12:30:21

A

Hello sierk,

We are sorry that we are unable to predict or avoid the customs tax.

If you want to know detailed information, you can contact local post office to check it. 


Q

Are the windows in Chinese and if so can it be changed to English

By Alex Jun-30/2018 19:54:46

A

Hello Alex,

No, sorry.

It is in Chinese .