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Customer Q&A

  • All(6)
  • Product Information(5)
  • Stock Status
  • Payment
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  • Others(1)
Q

Hi, can you please tell me if it works with Xiaomi Mi Home App? Thank you!

By Tudor Crisan Nov-10/2018 05:53:07

A

Hello Tudor, 
This item can't work with Mi Home App, only support Oclean App .

Q

How long is the guarantee?

By PAGAAA Oct-18/2018 10:58:50

A

Hello PAGAAA
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

So it comes with only one brush head?

By raf Jul-12/2018 16:28:16

A

Hello Raf, 
Yes ,this item contains :  1 x Toothbrush, 1 x USB Cable, 1 x Storage Case .

Q

I found the promotion 300 set for 46.99 USD and free replacement brush head. How to buy for this price and promotion. When I add to cart the price was shown 49.99 and no free replacement brush. Also, the coupon does not work.

By SUPUN Jun-12/2018 02:12:04

A

Hello SUPUN,

We check for you and find the item price is 49.99 USD.

Flash Sale Price: $49.99

It is in flash sale, in this case, you need not to ask for coupon, you could pay with flash sale price.


Q

How can I change a Cleaning Mode?

By Rafał Feb-16/2018 09:16:41

A

Hello Rafał,
3 Cleaning Modes x 4-grade Cleanness
12 kinds of customized cleaning care programs can be grouped with three cleaning modes of Clean, Whiten, Massage and four-grade cleanness, you can customize your own cleaning mode based on 72 free fundamental choices by APP on your smartphone.

Q

Is it available in different colors?

By Rafał Feb-03/2018 18:10:33

A

Hello Rafał,

It has only one color.

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Hi, can you please tell me if it works with Xiaomi Mi Home App? Thank you!

By Tudor Crisan Nov-10/2018 05:53:07

A

Hello Tudor, 
This item can't work with Mi Home App, only support Oclean App .

Q

How long is the guarantee?

By PAGAAA Oct-18/2018 10:58:50

A

Hello PAGAAA
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

So it comes with only one brush head?

By raf Jul-12/2018 16:28:16

A

Hello Raf, 
Yes ,this item contains :  1 x Toothbrush, 1 x USB Cable, 1 x Storage Case .

Q

How can I change a Cleaning Mode?

By Rafał Feb-16/2018 09:16:41

A

Hello Rafał,
3 Cleaning Modes x 4-grade Cleanness
12 kinds of customized cleaning care programs can be grouped with three cleaning modes of Clean, Whiten, Massage and four-grade cleanness, you can customize your own cleaning mode based on 72 free fundamental choices by APP on your smartphone.

Q

Is it available in different colors?

By Rafał Feb-03/2018 18:10:33

A

Hello Rafał,

It has only one color.

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

I found the promotion 300 set for 46.99 USD and free replacement brush head. How to buy for this price and promotion. When I add to cart the price was shown 49.99 and no free replacement brush. Also, the coupon does not work.

By SUPUN Jun-12/2018 02:12:04

A

Hello SUPUN,

We check for you and find the item price is 49.99 USD.

Flash Sale Price: $49.99

It is in flash sale, in this case, you need not to ask for coupon, you could pay with flash sale price.