All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(27)
  • Product Information(24)
  • Stock Status(1)
  • Payment
  • About Shipping
  • Others(2)
Q

Hi, Could you please advise if I could synchronize my ruiningcycling data to Strava after I finish? I don't watch to take with me the Phone as well and I would like to see and keep the data on Strava

By Nir Jul-18/2018 04:41:53

A

Hello Nir,


Yes, you can synchronize my runingcycling data to Strava.

Q

Have gradient/inclination/slope-grade function?

By Miran Jun-08/2018 19:06:01

A

Dear Miran,


Sorry, it does not have gradient/inclination/slope-grade function.

Q

Have NFC Function?

By Tiago May-09/2018 10:54:49

A

Hello Tiago,

We are sorry that there is no NFC function.

Q

Sorry, but there stood: How to switch languages? Can some other language package be downloaded? You can switch the language in the "settings", other language packs cannot be downloaded because it only supports the configured languages. Now I read: There is no english version? What ist true? And when there ist no possibility to change the language. How I can exchange the item?

By Omniro Apr-25/2018 20:15:12

A

Hello Omniro,

● Support language: Simplified Chinese, Traditional Chinese

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

does it come in an English version?

By sart Apr-21/2018 07:14:26

A

Hello Sart,
● Support language: Simplified Chinese, Traditional Chinese

Q

Does I get the warranty for it in India and if yes, then how to claim it?

By Naman Jain Apr-01/2018 15:55:24

A

Hello Naman,


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html


Q

The english version does it support Mi Smart Home?

By Spaz Mar-30/2018 13:33:00

A

Hello Spaz,

No,Chinese version Stratos can connect with Mi Home app.But English version does it support Mi Smart Home.Thank you.

Q

Does it support English language?

By Aniket Mar-21/2018 12:41:45

A

Hello Aniket,
Thanks for your inquiry.

Sorry, the item does not support English language.

Q

If I will buy this watch (the Chinese version) now after the English version is out, will I be able to change the language to English?

By Alon Levi Mar-20/2018 11:59:09

A

Hello Alon, 
No ,I am sincerely sorry that this item just contains : Simplified Chinese, Traditional Chinese .

Q

Can anyone help me please.. What is the size of casing watch without strap? Regards.

By Vedran Mar-19/2018 10:13:15

A

Hello Vedran,


Dial size: 3.5 x 3.5 x 1.5cm . 


Let me know if you need any further assistance. 


Q

Hi, Could you please advise if I could synchronize my ruiningcycling data to Strava after I finish? I don't watch to take with me the Phone as well and I would like to see and keep the data on Strava

By Nir Jul-18/2018 04:41:53

A

Hello Nir,


Yes, you can synchronize my runingcycling data to Strava.

Q

Have gradient/inclination/slope-grade function?

By Miran Jun-08/2018 19:06:01

A

Dear Miran,


Sorry, it does not have gradient/inclination/slope-grade function.

Q

Have NFC Function?

By Tiago May-09/2018 10:54:49

A

Hello Tiago,

We are sorry that there is no NFC function.

Q

Sorry, but there stood: How to switch languages? Can some other language package be downloaded? You can switch the language in the "settings", other language packs cannot be downloaded because it only supports the configured languages. Now I read: There is no english version? What ist true? And when there ist no possibility to change the language. How I can exchange the item?

By Omniro Apr-25/2018 20:15:12

A

Hello Omniro,

● Support language: Simplified Chinese, Traditional Chinese

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

does it come in an English version?

By sart Apr-21/2018 07:14:26

A

Hello Sart,
● Support language: Simplified Chinese, Traditional Chinese

Q

The english version does it support Mi Smart Home?

By Spaz Mar-30/2018 13:33:00

A

Hello Spaz,

No,Chinese version Stratos can connect with Mi Home app.But English version does it support Mi Smart Home.Thank you.

Q

Does it support English language?

By Aniket Mar-21/2018 12:41:45

A

Hello Aniket,
Thanks for your inquiry.

Sorry, the item does not support English language.

Q

If I will buy this watch (the Chinese version) now after the English version is out, will I be able to change the language to English?

By Alon Levi Mar-20/2018 11:59:09

A

Hello Alon, 
No ,I am sincerely sorry that this item just contains : Simplified Chinese, Traditional Chinese .

Q

Can anyone help me please.. What is the size of casing watch without strap? Regards.

By Vedran Mar-19/2018 10:13:15

A

Hello Vedran,


Dial size: 3.5 x 3.5 x 1.5cm . 


Let me know if you need any further assistance. 


Q

What are the swimming modes in the pool? Which indicators are considered?

By Danil Mar-16/2018 11:34:47

A

Hello Danil,


Swimming modes can identify various swimming posture.

Indicators: Record time consumption, Water-pulling efficiency, consumption, etc.


Q

Hello, How does this watch work with strava? Synchronization, watching segments etc. thanks, john

By John rusnack Mar-01/2018 11:45:13

A

Hello John,

Outdoor sports such as outdoor riding, outdoor running, etc. can be synchronized to Strava. If you already have a Strava account, you can open the watch app, click on My at the bottom right corner, click on 3rd party access, and sync with Strava.


After the synchronization is successful, you can view the movement from Strava. Thanks.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Does I get the warranty for it in India and if yes, then how to claim it?

By Naman Jain Apr-01/2018 15:55:24

A

Hello Naman,


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html


Q

English language or version?

By Mike Dec-21/2017 10:33:12

A

Hello Mike,


Support language: Simplified Chinese, Traditional Chinese. 


Let me know if you need any further assistance.