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Customer Questions & Answers

  • All(10)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

does the headlights actually work on this?

By jeyem Sep-16/2018 22:26:09

A

Hello Jeyem, 
Yes ,this headlight can work .

Q

is this product available in India for shipping. how many days will you require to deliver it to me ?

By hrutvic May-03/2018 17:38:47

A

Hello Hrutvic,

We will send from our Chinese warehouse .

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

In the listing it says ''Package Contents: 1 x RC Truck ( Battery Included ), 1 x Transmitter, 1 x USB Charger, 1 x English Manual ... So this RC is complete ? or do i have to buy something else ?? An i missing something ? Thank you for your time !!

By Eric Apr-27/2018 16:49:35

A

Hello Eric, 
Thanks for your inquiry.

This RC is complete and you don't need to buy someting else.

Q

I purchased the Ready to run version, it works sometimes..not all the time. Sometimes the headlights are flashing and the truck wont run... Whats the problem ?

By Jonathan Birch Feb-27/2018 02:46:53

A

Hello Jonathan
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Hi, does this RC come complete? radio transmitter and battery? Come riding? (ready to use) Wait the return Thank you

By Leozeira Feb-15/2018 12:11:01

A

Hello Leozeira,

This version does not come with the transmitter.

Package Contents: 1 x RC Truck, 1 x 180 Metal Shell Motor

Q

Hello Does this rc come complete? radio transmitter, charger? I made the payment today! How long has it been here in Brazil?

By Luiz Feb-09/2018 15:06:07

A

Hello Luiz,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi, what is needed to complete the kit?

By Eddie H Feb-02/2018 16:23:22

A

Hello Eddie,

You need to purchase transmitter.

This version does not come with the transmitter.

Q

Is it waterproof

By Robbie Jan-19/2018 15:29:26

A

Hello Robbie,


It's not waterproof.

Q

how many day shipping to me

By pedprasert12 Jan-12/2018 03:42:17

A

Hello pedprasert12,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

What is a maximum speed?

By vinicios Jan-10/2018 00:23:55

A

Hello Vinicios,
For the item, please note that 15km/h is top speed.

Q

does the headlights actually work on this?

By jeyem Sep-16/2018 22:26:09

A

Hello Jeyem, 
Yes ,this headlight can work .

Q

is this product available in India for shipping. how many days will you require to deliver it to me ?

By hrutvic May-03/2018 17:38:47

A

Hello Hrutvic,

We will send from our Chinese warehouse .

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

In the listing it says ''Package Contents: 1 x RC Truck ( Battery Included ), 1 x Transmitter, 1 x USB Charger, 1 x English Manual ... So this RC is complete ? or do i have to buy something else ?? An i missing something ? Thank you for your time !!

By Eric Apr-27/2018 16:49:35

A

Hello Eric, 
Thanks for your inquiry.

This RC is complete and you don't need to buy someting else.

Q

Hi, does this RC come complete? radio transmitter and battery? Come riding? (ready to use) Wait the return Thank you

By Leozeira Feb-15/2018 12:11:01

A

Hello Leozeira,

This version does not come with the transmitter.

Package Contents: 1 x RC Truck, 1 x 180 Metal Shell Motor

Q

Hello Does this rc come complete? radio transmitter, charger? I made the payment today! How long has it been here in Brazil?

By Luiz Feb-09/2018 15:06:07

A

Hello Luiz,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi, what is needed to complete the kit?

By Eddie H Feb-02/2018 16:23:22

A

Hello Eddie,

You need to purchase transmitter.

This version does not come with the transmitter.

Q

Is it waterproof

By Robbie Jan-19/2018 15:29:26

A

Hello Robbie,


It's not waterproof.

Q

What is a maximum speed?

By vinicios Jan-10/2018 00:23:55

A

Hello Vinicios,
For the item, please note that 15km/h is top speed.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

how many day shipping to me

By pedprasert12 Jan-12/2018 03:42:17

A

Hello pedprasert12,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

I purchased the Ready to run version, it works sometimes..not all the time. Sometimes the headlights are flashing and the truck wont run... Whats the problem ?

By Jonathan Birch Feb-27/2018 02:46:53

A

Hello Jonathan
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.