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Customer Q&A

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  • Product Information(26)
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Q

Hi! Do I need to use the cell phone + smartwatch to have the GPS signal or the smartwatch can keep the information on the route of the exercise? My doubt is about the GPS , because i I do not want to use the cell phone to run. Thank you

By Rodrigo Jan-21/2019 13:32:12

A

Hello Rodrigo,

I apologize for my late response.

You may put the SIM card into Watch and it can be used with GPS.Hope you may understand us.

Q

the smartwatch is waterproof ?

By Jonas Gabriel Nov-29/2018 12:06:32

A

Hello Jonas, 

Thank you for your inquiry.  

It is life waterproof.

Q

it is waterproof

By alon Nov-19/2018 05:06:36

A

Hello Alon,


It is life waterproof.

Q

Is it compatible with iOS?

By Nitin Nov-16/2018 03:42:19

A

Hello Nitin, 
Yes,it is.

Q

How long is a strap? I have a very strong wrist ...

By Halbi Oct-31/2018 11:59:57

A

Hello Halbi,


The strap is about 26cm.



Q

DOES THIS WATCH WORKS WITH IPHONE SE

By LUIS OCHOA Oct-07/2018 16:51:54

A

Hello LUIS, 
This item supports IOS8.0 above .

Q

Hi, can I perform call And write message with inserted sim Card?

By lukas Sep-05/2018 18:13:45

A

Hello lukas,


You can perform call and write message with inserted sim card.

Q

does this watch have a radio

By Bornface Aug-10/2018 12:58:49

A

Hello Bornface,

For your issue, please kindly note:

Sorry,it does not have the radio .

Q

What is the name of the app this watch uses for iOS? Does it work with Strava? Can I download the GPS/ heart rate/ data and export it?

By Kent Jul-09/2018 19:24:17

A

Hello Kent, 

Thank you for your inquiry.

The name of App is FUNDO. 

It can not work with Strava and download the GPS/ heart rate/ data and export it. 

Q

Hi, is the clock compatible with android smartphone?

By Vitor May-30/2018 22:29:38

A

Hello Vitor, 
Yes ,it is .

Q

Hi! Do I need to use the cell phone + smartwatch to have the GPS signal or the smartwatch can keep the information on the route of the exercise? My doubt is about the GPS , because i I do not want to use the cell phone to run. Thank you

By Rodrigo Jan-21/2019 13:32:12

A

Hello Rodrigo,

I apologize for my late response.

You may put the SIM card into Watch and it can be used with GPS.Hope you may understand us.

Q

the smartwatch is waterproof ?

By Jonas Gabriel Nov-29/2018 12:06:32

A

Hello Jonas, 

Thank you for your inquiry.  

It is life waterproof.

Q

Is it compatible with iOS?

By Nitin Nov-16/2018 03:42:19

A

Hello Nitin, 
Yes,it is.

Q

How long is a strap? I have a very strong wrist ...

By Halbi Oct-31/2018 11:59:57

A

Hello Halbi,


The strap is about 26cm.



Q

DOES THIS WATCH WORKS WITH IPHONE SE

By LUIS OCHOA Oct-07/2018 16:51:54

A

Hello LUIS, 
This item supports IOS8.0 above .

Q

Hi, can I perform call And write message with inserted sim Card?

By lukas Sep-05/2018 18:13:45

A

Hello lukas,


You can perform call and write message with inserted sim card.

Q

does this watch have a radio

By Bornface Aug-10/2018 12:58:49

A

Hello Bornface,

For your issue, please kindly note:

Sorry,it does not have the radio .

Q

What is the name of the app this watch uses for iOS? Does it work with Strava? Can I download the GPS/ heart rate/ data and export it?

By Kent Jul-09/2018 19:24:17

A

Hello Kent, 

Thank you for your inquiry.

The name of App is FUNDO. 

It can not work with Strava and download the GPS/ heart rate/ data and export it. 

Q

Hi, is the clock compatible with android smartphone?

By Vitor May-30/2018 22:29:38

A

Hello Vitor, 
Yes ,it is .

Q

does GPS work without simcard first confirm then tell

By kartikey May-22/2018 08:23:05

A

Dear Kartikey,


Sorry, GPS will not work without sim card.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

it is waterproof

By alon Nov-19/2018 05:06:36

A

Hello Alon,


It is life waterproof.

Q

When asked if this was waterproof, you replied that it was 'just life' waterproof? Can you please explain what that means? Is it waterproof / water resistant? Can you wear it while swimming for example?

By Bryan Apr-16/2018 10:26:54

A

Dear Bryan,


Life waterproof can only prevent water splash.

You can not wear it while swimming.