All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(36)
  • Product Information(28)
  • Stock Status(2)
  • Payment(1)
  • About Shipping(1)
  • Others(3)
Q

iam going to place this order but at 1st i want to know are UK version in your stock.

By shobuj Mar-03/2019 15:44:48

A

Hello Shobuj,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

is this support YouTube 1080p videos

By shobuj Mar-03/2019 05:19:22

A

Hello Shobuj, 
It supports YouTube 1080p videos.

Let me know if you need any help.

Q

Warranty & Support

By Haresh Feb-18/2019 08:15:35

A

Hello Haresh,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

it supports Bluetooth or not which version

By dharmesh Dec-01/2018 04:51:15

A

Hello dharmesh, 
Bluetooth: Bluetooth 4.1 

Q

hello does this product have guarantee? And does have Greek language?

By xristos Nov-26/2018 11:45:15

A

Hello xristos, 
Language: English,French,Germany,Italian,Spanish 

Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

is this box support widewine DRM L1 security

By dharmesh Nov-03/2018 17:31:15

A

Hello Dharmesh,


This box can't support widewine DRM L1 security.

Q

how many days to shipping at mexico city, c.p. 53237 and how much?

By karlos Oct-14/2018 21:05:20

A

Hello Karlos,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

Is this in stock US plug?

By Galean Oct-07/2018 14:38:34

A

Hello Galean,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

What about its warranty if we shipped it to India

By rahul juneja Sep-12/2018 16:50:39

A

Hello Rahul,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Does it have google play store

By rahul juneja Sep-12/2018 07:45:33

A

Hello Rahul,


Yes, it has  google play store.

Q

is this support YouTube 1080p videos

By shobuj Mar-03/2019 05:19:22

A

Hello Shobuj, 
It supports YouTube 1080p videos.

Let me know if you need any help.

Q

Warranty & Support

By Haresh Feb-18/2019 08:15:35

A

Hello Haresh,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

it supports Bluetooth or not which version

By dharmesh Dec-01/2018 04:51:15

A

Hello dharmesh, 
Bluetooth: Bluetooth 4.1 

Q

hello does this product have guarantee? And does have Greek language?

By xristos Nov-26/2018 11:45:15

A

Hello xristos, 
Language: English,French,Germany,Italian,Spanish 

Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

is this box support widewine DRM L1 security

By dharmesh Nov-03/2018 17:31:15

A

Hello Dharmesh,


This box can't support widewine DRM L1 security.

Q

What about its warranty if we shipped it to India

By rahul juneja Sep-12/2018 16:50:39

A

Hello Rahul,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Does it have google play store

By rahul juneja Sep-12/2018 07:45:33

A

Hello Rahul,


Yes, it has  google play store.

Q

Hi, Just want to know: does the Tanix TX3 MAX support external subtitles (srt) when using the internal Alice UX mediaplayer? Regards, Andrew

By Andrew Sep-05/2018 19:08:33

A

Hello Andrew, 

Thank you for your inquiry.  

Yes,it can support .

Q

does it has greek language?

By effie Aug-07/2018 15:12:21

A

Hello Effie,

No, sorry.

Language: English,French,Germany,Italian,Spanish 

Q

Hi. Does this item have WiFi? I see no mention in product specifications. Thanks R

By Cueball Jul-06/2018 08:23:03

A

Hello Cueball,
Yes,  2.4GHz Wi-Fi , please feel free to order it.
Best Regards

Q

iam going to place this order but at 1st i want to know are UK version in your stock.

By shobuj Mar-03/2019 15:44:48

A

Hello Shobuj,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Is this in stock US plug?

By Galean Oct-07/2018 14:38:34

A

Hello Galean,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

i assume this item is item is shipped from outside eu. how much is the import duty to the uk including any agent fees

By tony Feb-04/2018 10:51:12

A

Hello tony,
Please note that we will ship the item from China.

We are sorry that we are unable to predict or avoid the customs tax.

If you want to know detailed information, you can contact local post office to check it. 


Q

Hello Are you willing to mark package witl price under $22? It helps me to prevent from aditional import tax.

By Roman Dec-31/2017 10:48:00

A

Hello Roman,
Thanks fo your inquiry.

We cannot declare lower on the package.

Q

how many days to shipping at mexico city, c.p. 53237 and how much?

By karlos Oct-14/2018 21:05:20

A

Hello Karlos,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

Hello Gearbest, in this tv box is integrated twrp recovery? I'm asking because in a video on Youtube somebody said yes, it has?! So, can you help me with this? Thank you.

By paulb Jul-17/2018 13:23:26

A

Hello Paulb,


Yes, it is is integrated twrp recovery.

Q

how do I connect to file server toview my own movies?

By jean-marie Apr-12/2018 02:22:33

A

Hello jean-marie,

You should use a third-party APK, such as a foreign ES browser.