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Customer Questions & Answers

  • All(40)
  • Product Information(30)
  • Stock Status
  • Payment(1)
  • About Shipping(4)
  • Others(4)
Q

Does it measure blood pressure?

By Leo Mar-04/2019 22:49:47

A


Hello Leo,

   


Sorry, it doesn't.

Q

Is there a custom charge in India on this product

By Sachin Kumar Feb-08/2019 07:13:15

A

Hello Sachin,

Taxes are collected by local customs and regulations of the country that is beyond our control.

We can not know if it will and how much it will be.

Please check this link http://www.gearbest.com/about/faq.html (If there is any problem of receiving delivery due to Customs)


Q

which application can I use with this watch.Can he wake me up when I am asleep

By uğur çebi Dec-22/2018 10:29:25

A

Hello Uğur,

Yes, it can set an alarm.

Q

do you ship in India

By basudev mallick Nov-22/2018 19:11:49

A

Hello basudev, 
Yes,we do.

Q

do you shipped in india?

By ameen Nov-08/2018 03:04:14

A

Hello Ameen,
We can ship to India.

Q

Does measure pace (min/km) or (km/min) in running? Thanks

By petros Oct-14/2018 22:00:48

A

Hello Petros,

No, sorry.

Q

It has a constant heart rate monitor that I can see it on the start screen every moment?Or I have to push a button or something?

By martha Sep-11/2018 16:47:04

A

Hello Martha, 

Thank you for your inquiry.

There is 24-hour heart rate monitoring that can be seen in the APP.

Q

can it connect to your phone

By kaden Sep-02/2018 02:50:00

A

Hello Kaden,

Compatability: Android 4.4 / iOS 9.0 and above systems 
Compatible OS: Android,IOS

Please check with your phone before purchasing this item.


Q

does it support any SIM card ?

By Yunish Aug-31/2018 09:32:42

A

Hello Yunish,


No, it doesn't support any SIM card .




Q

do you ship in romania

By Alex Aug-25/2018 14:19:58

A

Hello Alex, 
We sent this item to Romania. You can add the item to your cart first.

Q

Does it measure blood pressure?

By Leo Mar-04/2019 22:49:47

A


Hello Leo,

   


Sorry, it doesn't.

Q

Is there a custom charge in India on this product

By Sachin Kumar Feb-08/2019 07:13:15

A

Hello Sachin,

Taxes are collected by local customs and regulations of the country that is beyond our control.

We can not know if it will and how much it will be.

Please check this link http://www.gearbest.com/about/faq.html (If there is any problem of receiving delivery due to Customs)


Q

which application can I use with this watch.Can he wake me up when I am asleep

By uğur çebi Dec-22/2018 10:29:25

A

Hello Uğur,

Yes, it can set an alarm.

Q

Does measure pace (min/km) or (km/min) in running? Thanks

By petros Oct-14/2018 22:00:48

A

Hello Petros,

No, sorry.

Q

It has a constant heart rate monitor that I can see it on the start screen every moment?Or I have to push a button or something?

By martha Sep-11/2018 16:47:04

A

Hello Martha, 

Thank you for your inquiry.

There is 24-hour heart rate monitoring that can be seen in the APP.

Q

can it connect to your phone

By kaden Sep-02/2018 02:50:00

A

Hello Kaden,

Compatability: Android 4.4 / iOS 9.0 and above systems 
Compatible OS: Android,IOS

Please check with your phone before purchasing this item.


Q

does it support any SIM card ?

By Yunish Aug-31/2018 09:32:42

A

Hello Yunish,


No, it doesn't support any SIM card .




Q

do you ship in romania

By Alex Aug-25/2018 14:19:58

A

Hello Alex, 
We sent this item to Romania. You can add the item to your cart first.

Q

does this watch support the Hebrew language?

By gilad lazar Aug-22/2018 17:29:15

A

Hello gilad,
Support language: Simplified Chinese, Traditional Chinese, English, Japanese, Spanish, German, Italian, French, Russian, Portuguese, Czech, Polish 

Q

Any warranty period of this product? And is there any return policy if i find it not suitable??

By swapnilsha Aug-19/2018 12:30:22

A

Hello Swapnilsha
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Can I use GB point to buy NO.1 F6?

By Giuseppe May-01/2018 11:29:25

A

Hello Giuseppe,


To use your points, follow the steps below:

1) Add the items you want to buy in your cart.

2) Click "Proceed to check" and the option to use the points will appear.

Note that 50 points equal to 1 USD and the points value can not be more than 30% of the total value of the product in a single order. Dots can not be used in conjunction with coupons.

Learn more about points here: http://www.gearbest.com/about/about-points.html?157wrew


Q

Do you shipped in Cameroon??

By konga cedric Jul-26/2018 17:27:08

A

Hello Konga,
Yes,  please feel free to order it.

Unregistered Air Mail    15-30 business days    $2.97    

Registered Air Mail    15-28 business days    $5.33    

Expedited Shipping    7-15 business days    $28.98    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

do you ship turkey

By ismail Jun-12/2018 18:57:49

A

Hello Ismail,
Yes.

Unregistered Air Mail    15-30 business days    FREE SHIPPING    

Registered Air Mail    15-28 business days    $1.79    

Priority Line    6-10 business days    $1.36    

Expedited Shipping    15-25 business days    $19.73    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

do you ship to india

By ashik Jun-01/2018 05:53:22

A

Hello Ashik,
Yes.

Available shipping methods:

Unregistered Air Mail    15-30 business days    $1.36    

Registered Air Mail    15-28 business days    $2.78    

Priority Line    7-15 business days    $1.08    

Expedited Shipping    15-25 business days    $11.75    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

send to Brazil?

By Tacisio Jan-27/2018 15:41:21

A

Hello Tacisio,
Yes, we can ship the item to Brazil.

Please rest assured.

Q

do you shipped in india?

By ameen Nov-08/2018 03:04:14

A

Hello Ameen,
We can ship to India.

Q

How to use go points

By bilal May-19/2018 11:02:19

A

Hello Bilal,


There are many ways to earn GB points. Check here for more details: http://www.gearbest.com/about/about-points.html?157wrew


Q

hello good morning, I bought this watch and I can not put it on time, you can explain how to set time. Thank you

By javi Feb-06/2018 08:11:26

A

Hello javi
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

he has in the Portuguese language

By marcos Jan-27/2018 12:37:39

A

Hello marcos, 
It has Portuguese language.

Let me know if you need any help.