Customer Questions & Answers

  • All(37)
  • Product Information(27)
  • Stock Status
  • Payment(1)
  • About Shipping(4)
  • Others(4)
Q

do you ship in India

By basudev mallick Nov-22/2018 19:11:49

A

Hello basudev, 
Yes,we do.

Q

do you shipped in india?

By ameen Nov-08/2018 03:04:14

A

Hello Ameen,
We can ship to India.

Q

Does measure pace (min/km) or (km/min) in running? Thanks

By petros Oct-14/2018 22:00:48

A

Hello Petros,

No, sorry.

Q

It has a constant heart rate monitor that I can see it on the start screen every moment?Or I have to push a button or something?

By martha Sep-11/2018 16:47:04

A

Hello Martha, 

Thank you for your inquiry.

There is 24-hour heart rate monitoring that can be seen in the APP.

Q

can it connect to your phone

By kaden Sep-02/2018 02:50:00

A

Hello Kaden,

Compatability: Android 4.4 / iOS 9.0 and above systems 
Compatible OS: Android,IOS

Please check with your phone before purchasing this item.


Q

does it support any SIM card ?

By Yunish Aug-31/2018 09:32:42

A

Hello Yunish,


No, it doesn't support any SIM card .




Q

do you ship in romania

By Alex Aug-25/2018 14:19:58

A

Hello Alex, 
We sent this item to Romania. You can add the item to your cart first.

Q

does this watch support the Hebrew language?

By gilad lazar Aug-22/2018 17:29:15

A

Hello gilad,
Support language: Simplified Chinese, Traditional Chinese, English, Japanese, Spanish, German, Italian, French, Russian, Portuguese, Czech, Polish 

Q

Any warranty period of this product? And is there any return policy if i find it not suitable??

By swapnilsha Aug-19/2018 12:30:22

A

Hello Swapnilsha
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

hello ! you can explain how to set time. Thank you

By said Aug-02/2018 05:08:15

A

Hello Said,


After connecting the phone, the watch will synchronously update the time.


Q

Does measure pace (min/km) or (km/min) in running? Thanks

By petros Oct-14/2018 22:00:48

A

Hello Petros,

No, sorry.

Q

It has a constant heart rate monitor that I can see it on the start screen every moment?Or I have to push a button or something?

By martha Sep-11/2018 16:47:04

A

Hello Martha, 

Thank you for your inquiry.

There is 24-hour heart rate monitoring that can be seen in the APP.

Q

can it connect to your phone

By kaden Sep-02/2018 02:50:00

A

Hello Kaden,

Compatability: Android 4.4 / iOS 9.0 and above systems 
Compatible OS: Android,IOS

Please check with your phone before purchasing this item.


Q

does it support any SIM card ?

By Yunish Aug-31/2018 09:32:42

A

Hello Yunish,


No, it doesn't support any SIM card .




Q

do you ship in romania

By Alex Aug-25/2018 14:19:58

A

Hello Alex, 
We sent this item to Romania. You can add the item to your cart first.

Q

does this watch support the Hebrew language?

By gilad lazar Aug-22/2018 17:29:15

A

Hello gilad,
Support language: Simplified Chinese, Traditional Chinese, English, Japanese, Spanish, German, Italian, French, Russian, Portuguese, Czech, Polish 

Q

Any warranty period of this product? And is there any return policy if i find it not suitable??

By swapnilsha Aug-19/2018 12:30:22

A

Hello Swapnilsha
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

hello ! you can explain how to set time. Thank you

By said Aug-02/2018 05:08:15

A

Hello Said,


After connecting the phone, the watch will synchronously update the time.


Q

does the smatrwatch show the height above sea level?

By Wojciech Jul-08/2018 19:06:19

A

Hello Wojciech, 
Sorry, it doesn't show the height above sea level.

Let me know if you need any help.

Q

Does it measure blood pressure too? does it have a continuous heart rate monitor?

By Abhishek Dasgupta Jun-16/2018 15:27:28

A

Hello Abhishek, 
It has only sleeping monitor and heart rate monitor, so it can't measure blood pressure.

Let me know if you need any help.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Can I use GB point to buy NO.1 F6?

By Giuseppe May-01/2018 11:29:25

A

Hello Giuseppe,


To use your points, follow the steps below:

1) Add the items you want to buy in your cart.

2) Click "Proceed to check" and the option to use the points will appear.

Note that 50 points equal to 1 USD and the points value can not be more than 30% of the total value of the product in a single order. Dots can not be used in conjunction with coupons.

Learn more about points here: http://www.gearbest.com/about/about-points.html?157wrew


Q

Do you shipped in Cameroon??

By konga cedric Jul-26/2018 17:27:08

A

Hello Konga,
Yes,  please feel free to order it.

Unregistered Air Mail    15-30 business days    $2.97    

Registered Air Mail    15-28 business days    $5.33    

Expedited Shipping    7-15 business days    $28.98    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

do you ship turkey

By ismail Jun-12/2018 18:57:49

A

Hello Ismail,
Yes.

Unregistered Air Mail    15-30 business days    FREE SHIPPING    

Registered Air Mail    15-28 business days    $1.79    

Priority Line    6-10 business days    $1.36    

Expedited Shipping    15-25 business days    $19.73    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

do you ship to india

By ashik Jun-01/2018 05:53:22

A

Hello Ashik,
Yes.

Available shipping methods:

Unregistered Air Mail    15-30 business days    $1.36    

Registered Air Mail    15-28 business days    $2.78    

Priority Line    7-15 business days    $1.08    

Expedited Shipping    15-25 business days    $11.75    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

send to Brazil?

By Tacisio Jan-27/2018 15:41:21

A

Hello Tacisio,
Yes, we can ship the item to Brazil.

Please rest assured.

Q

do you shipped in india?

By ameen Nov-08/2018 03:04:14

A

Hello Ameen,
We can ship to India.

Q

How to use go points

By bilal May-19/2018 11:02:19

A

Hello Bilal,


There are many ways to earn GB points. Check here for more details: http://www.gearbest.com/about/about-points.html?157wrew


Q

hello good morning, I bought this watch and I can not put it on time, you can explain how to set time. Thank you

By javi Feb-06/2018 08:11:26

A

Hello javi
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

he has in the Portuguese language

By marcos Jan-27/2018 12:37:39

A

Hello marcos, 
It has Portuguese language.

Let me know if you need any help.