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Customer Questions & Answers

  • All(5)
  • Product Information(3)
  • Stock Status
  • Payment(1)
  • About Shipping
  • Others(1)
Q

it's a brand new product?

By Lucas Vinicius Nov-28/2018 12:25:56

A

Hello Lucas,

Yes,it is new item.Thank you.

Q

con que programas es compatible???

By Apolo Jun-07/2018 20:42:03

A

Most of the painting software on the market.

Q

Could I use it for image editing in Photoshop with my PC?

By Marcos Costa May-13/2018 03:38:12

A

Hello Marcos,
Yes.
• Support works with Win 7 / 8 / 8.1 / 10 and Mac OS 10.8.0 or later and can be compatible with most drawing software, such as PS, SAI, CorelPainter, Illustrator, SketchBook Pro, Manga Studio and so on

Q

The tablet arrives in how long (destination France)? Is there any shipping cost for France?

By Misty Apr-14/2018 15:43:04

A

Hello Misty,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

This includes an art glove?

By Donovan Apr-01/2018 18:14:42

A

Hello Donovan,

We are sincerely sorry that there is no single glove for the item.Hope you may understand us.


Package Contents: 1 x Graphics Tablet, 1 x Rechargeable Pen, 1 x Micro USB Cable, 1 x Pen Charging Cable, 1 x Pen Holder ( 8 Nibs and 1 Clip Inside ), 1 x 8G Memory Card, 1 x English User Manual

Q

con que programas es compatible???

By Apolo Jun-07/2018 20:42:03

A

Most of the painting software on the market.

Q

Could I use it for image editing in Photoshop with my PC?

By Marcos Costa May-13/2018 03:38:12

A

Hello Marcos,
Yes.
• Support works with Win 7 / 8 / 8.1 / 10 and Mac OS 10.8.0 or later and can be compatible with most drawing software, such as PS, SAI, CorelPainter, Illustrator, SketchBook Pro, Manga Studio and so on

Q

This includes an art glove?

By Donovan Apr-01/2018 18:14:42

A

Hello Donovan,

We are sincerely sorry that there is no single glove for the item.Hope you may understand us.


Package Contents: 1 x Graphics Tablet, 1 x Rechargeable Pen, 1 x Micro USB Cable, 1 x Pen Charging Cable, 1 x Pen Holder ( 8 Nibs and 1 Clip Inside ), 1 x 8G Memory Card, 1 x English User Manual

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

The tablet arrives in how long (destination France)? Is there any shipping cost for France?

By Misty Apr-14/2018 15:43:04

A

Hello Misty,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

it's a brand new product?

By Lucas Vinicius Nov-28/2018 12:25:56

A

Hello Lucas,

Yes,it is new item.Thank you.