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Customer Questions

  • All(13)
  • Product Information(7)
  • Stock Status
  • Payment
  • About Shipping(6)
  • Others
Q

this drone have GPS or not

By Ruturaj Jan-28/2019 16:34:59

A
Hello Ruturaj,   No GPS
Q

Is Any Issue To Shippment Of Drone In India...??

By Karan Raj Jan-18/2019 09:49:32

A
Hello Karan, We can send it to India.Let me know if you need any help.
Q

How many days it would take to arrive at india ?

By Dilip Kumar Dec-04/2018 08:27:56

A
Hello Dilip,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

If i buy it now. Whendo i get ti mexico city?

By Alex Nov-23/2018 06:05:16

A
Hello Alex,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Hi, is there any warranty for this?

By Glee Sep-27/2018 13:21:31

A
Hello GleePlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

custom charges extra is there in india ..how much

By ishwar Aug-07/2018 16:51:35

A
Hello Ishwar,Unfortunately, we have no control over local regulations and potential import duties, and cannot predict how much they may be.If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

is this product drone available to deliver in India????? if yes.. how many day

By fazil shah Jul-05/2018 08:31:30

A
Hello Fazil,Yes, please feel free to order it. Registered Air Mail    15-20 business days    $1.02    Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    
Q

The posted price of the "Tello" includes a hand-held remote controller?

By Bobby Jun-27/2018 04:04:42

A
Package ContentsPackage Contents: 1 x RC Drone, 4 x Pair of Propellers, 1 x Set of Propeller Guards, 1 x Set of Propeller Removal Tools, 1 x Battery, 1 x EU Charger, 1 x English Manual    
Q

Is it only controlled by phone or is it Compatible with a transmitter?

By John May-19/2018 16:29:53

A
Hello John,The  Tello App can be used to directly control the aircraft, and it can also  be connected to the Bluetooth remote control via the App.
Q

Hi I want to know the frequency of this product please

By Hila Uzan Apr-23/2018 20:04:26

A
Hello Hila,It is 5.8g.Max Speed: 8m/s Channel: 4-Channels