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Customer Questions

  • All(70)
  • Product Information(53)
  • Stock Status(2)
  • Payment(2)
  • About Shipping(10)
  • Others(3)
Q

can this phone work in south africa?

By gift Jan-12/2019 06:25:53

A
Hello Gift,Yes, you can do this.Let me know if you need any further assistance. 
Q

Will this phone work for at&t in the United States?

By Troy Dec-24/2018 16:07:35

A
Hello Troy,Yes, it can work in the United States.
Q

Hello, this phone don't have gyroscope for use VR ??? Thanks for your quick answer

By Pedro ANGELO Dec-10/2018 22:22:24

A
Hello Pedro, I am sincerely sorry that it does not have gyroscope .
Q

Will it support 4g Volte networks in India

By Dilip Nov-11/2018 19:04:07

A
Hello Dilip,Unlocked for Worldwide use. Please ensure local area network is compatible. Please check with your carrier/provider before purchasing this item.Networks:GSM:850/900/1800/1900MHzWCDMA:900/2100MHzFDD-LTE:B1/B3/B7/B8/B20
Q

can you remove the back to change the battery etc?

By Roger O'Hanlon Oct-10/2018 11:29:13

A
Hello Roger,It has a non-removable battery. If you need to replace the battery, you need to replace it with a professional person.
Q

This phone is have always support google. Tk.

By Andrei Sep-26/2018 08:15:21

A
Hello Andrei,Google Play Store: Yes 
Q

radio working ?

By zeglarz100 Sep-24/2018 19:35:11

A
Hello Zeglarz100, No ,I am sincerely sorry that it does not .
Q

Does it come with the 2 sim trays or are they inside already

By Abduraheem Aug-25/2018 15:30:35

A
Hello Abduraheem, SIM Card: dual SIM dual standby, 1 Nano SIM card + 1 Nano SIM card and a TF card can be inserted at the same timeThe package contents:Back Case : 1 Cell Phone: 1 English Manual : 1 Other: 1 x Compliance Regulation, 1 x EU Declaration of Conformity Power Adapter: 1 SIM Needle: 1 USB Cable: 1
Q

What is the guarantee on this phone please?

By Lynn England Aug-20/2018 17:37:10

A
Hello LynnPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

how long will it take to get here in the UK?

By Trefor Davies Jun-29/2018 19:59:07

A
Hello Trefor,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html