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Customer Questions

  • All(18)
  • Product Information(5)
  • Stock Status(1)
  • Payment
  • About Shipping(8)
  • Others(2)
Q

Hello, Is there a warranty on the battery? Thank you

By Matthew Mar-06/2019 11:37:28

A
Hello MatthewPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Can you use this for the ES1? And does it also come with something to attach it to the scooter or is it only the battery? Thanks

By Ab Oct-19/2018 21:47:46

A
Hello Ab,This item is for Number 9 Electric Scooter, sorry.Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html Package Content: 1 x Battery    
Q

hi this battery is for ninebot ES2? regards aurelien

By aurelien Oct-11/2018 15:42:23

A
Hello Aurelien, Compatible.
Q

Can you ship to Slovakia ?

By Herky Oct-07/2018 14:39:39

A
Hello Herky,We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.
Q

Do you plan to make this item available for shipping to Lithuania?

By Tomas Sep-19/2018 11:15:50

A
Hello Tomas,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

When the product will be ship in France ? Thank you very much

By Emmanuel Sep-14/2018 15:29:58

A
Hello Emmanuel,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html  
Q

Without a mounting rail, you cant install the Battery. The screws are normaly go throug the mountingrail? You cant order the mountingrail seperately

By Joergan Sep-03/2018 17:28:02

A
Hello Joergan,The product will have its own holder.
Q

when in stock? soon ? because available in jd store https://item.jd.com/5716101.html#crumb-wrap

By joris Aug-31/2018 14:33:39

A
Hello Joris,The item is in stock now,please feel free to order it. Best Regards
Q

So I don't think you answered Tony's question. And I have the same question: Is this battery compatible for the ninebot ES2? (Don't answer again about the "Number 9" ninebot. Just answer yes/no for the ninebot ES2).

By R. Jul-28/2018 11:57:38

A
Hello R., It is compatible for the ninebot ES2.Let me know if you need any help.
Q

Hi, if I order and payed it, when will you ship it and when will arrive to me to Hungary? Thanks! Norbert

By nmolnar Jul-25/2018 08:18:30

A
Hello Nmolnar,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html