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Customer Questions & Answers

  • All(9)
  • Product Information(7)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

Is it possible to pay more and get faster shipping then 35-40 days ? And if so what is the cost Thanks

By Henrik Jul-13/2018 21:38:45

A

Hello Henrik,
Thanks for your inquiry.

1: Yes, we offer priority line shipping and expedited rate shipping of the item to your country.

They are both faster than the registered air mail shipping.

2: You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Is it possible to add auto-levelling to Alfawise U10 3D Printer ? If affirmative, could you tell us which components should be added ?

By Cristian Jun-22/2018 19:11:32

A

Hello Cristian,

No, sorry.

Q

Does the controller motherboard have connection for laser use? Is the controller 12vdc or 24vdc?

By Floyd May-13/2018 23:46:43

A

Hello Floyd,

Both of them are ok. 12V is more stable.

Q

does it have Auto bed leveling? and resume after power off?

By Ahmed May-05/2018 09:52:05

A

Hello Ahmed, 
No ,I am sincerely sorry that it does not have .

Q

Does it support Auto Bed leveling? and Filament runout sensor? and after power off resume?

By Ahmed Raouf May-04/2018 17:42:12

A

Hello Ahmed, 
Thanks for your inquiry.

It can support Auto Bed leveling but doesn't support Filament runout sensor and after power off resume.

Q

What is the maximum temperature of the heatbed?

By Cobus Apr-26/2018 18:39:54

A

Hello Cobus, 
The highest temperature is 50 degrees.

Let me know if you need any help.

Q

buying the printer with the plug us can I attach it to an eu socket with the adapter?

By PIERANGELO Apr-22/2018 10:07:16

A

Hello PIERANGELO,

We will send an adapter with all our products according to the order's country of delivery.


Q

buying the printer with the plug us can I attach it to an eu socket with the adapter?

By PIERANGELO Apr-22/2018 10:06:07

A

Hello PIERANGELO,

Please kindly check the item 255404602,it is with EU adapter for the item.Thank you.

Q

Do you have this in EU warehouse? Where does it ship from?

By Antonio Mar-24/2018 09:01:57

A

Hello Antonio,

This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please keep an eye on our website.Thank you for your attention.

Q

Is it possible to add auto-levelling to Alfawise U10 3D Printer ? If affirmative, could you tell us which components should be added ?

By Cristian Jun-22/2018 19:11:32

A

Hello Cristian,

No, sorry.

Q

Does the controller motherboard have connection for laser use? Is the controller 12vdc or 24vdc?

By Floyd May-13/2018 23:46:43

A

Hello Floyd,

Both of them are ok. 12V is more stable.

Q

does it have Auto bed leveling? and resume after power off?

By Ahmed May-05/2018 09:52:05

A

Hello Ahmed, 
No ,I am sincerely sorry that it does not have .

Q

Does it support Auto Bed leveling? and Filament runout sensor? and after power off resume?

By Ahmed Raouf May-04/2018 17:42:12

A

Hello Ahmed, 
Thanks for your inquiry.

It can support Auto Bed leveling but doesn't support Filament runout sensor and after power off resume.

Q

What is the maximum temperature of the heatbed?

By Cobus Apr-26/2018 18:39:54

A

Hello Cobus, 
The highest temperature is 50 degrees.

Let me know if you need any help.

Q

buying the printer with the plug us can I attach it to an eu socket with the adapter?

By PIERANGELO Apr-22/2018 10:07:16

A

Hello PIERANGELO,

We will send an adapter with all our products according to the order's country of delivery.


Q

buying the printer with the plug us can I attach it to an eu socket with the adapter?

By PIERANGELO Apr-22/2018 10:06:07

A

Hello PIERANGELO,

Please kindly check the item 255404602,it is with EU adapter for the item.Thank you.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Is it possible to pay more and get faster shipping then 35-40 days ? And if so what is the cost Thanks

By Henrik Jul-13/2018 21:38:45

A

Hello Henrik,
Thanks for your inquiry.

1: Yes, we offer priority line shipping and expedited rate shipping of the item to your country.

They are both faster than the registered air mail shipping.

2: You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Do you have this in EU warehouse? Where does it ship from?

By Antonio Mar-24/2018 09:01:57

A

Hello Antonio,

This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please keep an eye on our website.Thank you for your attention.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!