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Customer Q&A

  • All(19)
  • Product Information(13)
  • Stock Status(1)
  • Payment(4)
  • About Shipping
  • Others(1)
Q

Is there any replacement strap and screen guard for this lenovo HX03W? I want to buy replacement strap and screen guard if any, please advice...

By zuka Jul-20/2018 08:40:11

A

Hello Zuka,


Please refer to this link https://www.gearbest.com/smartwatch-accessories-c_12023/

If there  are available strap and screen guard for this item, you can find via this link.

Q

Can it measure HR frequency below 40? most armband don't

By Otto Jul-03/2018 04:49:10

A

Hello Otto,



Sorry, it can only measure heart rate above 50.


Q

Does the HX03W show my pace (min/km) ?

By Rodrigo Jul-01/2018 02:19:05

A

Hello Rodrigo,

No, sorry.
It can display kilometers and steps.

Q

Does this smart Band work with IOS 6.0 smart phone. I saw where it works with IOS 8.0

By Betty Jun-20/2018 22:22:52

A

Dear Betty,


It is compatible for iOS 8.0 and above, Android 4.4 and above.


Q

Does it count cycling distance?

By Tanmay Jun-17/2018 12:16:44

A

Hello Tanmay, 
HX03W only supports walking distance and cannot calculate cycling distance.

Let me know if you need any help.

Q

Hello, Is it possible to download music to listen while running?

By John May-16/2018 16:37:46

A

Hello John,


Hi.no does not support

Q

You can not see anything on the display outdoors in the sun.

By enrico Apr-14/2018 19:15:38

A

Dear Enrico,


In the absence of strong sunlight or cloudy sky, it is possible to see the information displayed on the screen.

Q

Can i get a 30% discount with my points? I have 934 points

By Bernardo Mar-23/2018 17:30:53

A

Hello Bernardo, 
Thanks for your inquiry.

Sorry that you cannot use points to make the payment since the item is on flash sale.


Q

Hi, i have 934 point on my account. Can i get a 30% discount with my points?

By Bernardo Mar-23/2018 17:29:18

A

Hello Bernardo,
Thanks for your inquiry.

Sorry that you cannot use points to make the payment since the item is on flash sale.

Q

hello, have the other color bracelets available?

By Ivan Mar-11/2018 01:29:20

A

Hello Ivan,

Now just the blue and black colors are availiable. 


Let me know if you need any further assistance. 


Q

Is there any replacement strap and screen guard for this lenovo HX03W? I want to buy replacement strap and screen guard if any, please advice...

By zuka Jul-20/2018 08:40:11

A

Hello Zuka,


Please refer to this link https://www.gearbest.com/smartwatch-accessories-c_12023/

If there  are available strap and screen guard for this item, you can find via this link.

Q

Can it measure HR frequency below 40? most armband don't

By Otto Jul-03/2018 04:49:10

A

Hello Otto,



Sorry, it can only measure heart rate above 50.


Q

Does the HX03W show my pace (min/km) ?

By Rodrigo Jul-01/2018 02:19:05

A

Hello Rodrigo,

No, sorry.
It can display kilometers and steps.

Q

Does this smart Band work with IOS 6.0 smart phone. I saw where it works with IOS 8.0

By Betty Jun-20/2018 22:22:52

A

Dear Betty,


It is compatible for iOS 8.0 and above, Android 4.4 and above.


Q

Does it count cycling distance?

By Tanmay Jun-17/2018 12:16:44

A

Hello Tanmay, 
HX03W only supports walking distance and cannot calculate cycling distance.

Let me know if you need any help.

Q

Hello, Is it possible to download music to listen while running?

By John May-16/2018 16:37:46

A

Hello John,


Hi.no does not support

Q

You can not see anything on the display outdoors in the sun.

By enrico Apr-14/2018 19:15:38

A

Dear Enrico,


In the absence of strong sunlight or cloudy sky, it is possible to see the information displayed on the screen.

Q

hello, have the other color bracelets available?

By Ivan Mar-11/2018 01:29:20

A

Hello Ivan,

Now just the blue and black colors are availiable. 


Let me know if you need any further assistance. 


Q

I´ve bought the Smartband....but.... How can I charge the Battery....

By Peter Mar-05/2018 06:44:55

A

Hello Peter,
Please use  the USB Charging Cable.

Q

what about readbility in daylight?

By giovanni Mar-02/2018 11:49:05

A

Hello giovanni,


The information displayed on the screen can be seen without strong sunlight / cloudy sky.

Q

Wheres the promotion with $10???

By Wheres the promotion? Feb-26/2018 21:08:10

A

Hello Wheres,
For the item, please check the price of the item in the link http://www.gearbest.com/m-goods-sn-255641201.htm 

Q

Can i get a 30% discount with my points? I have 934 points

By Bernardo Mar-23/2018 17:30:53

A

Hello Bernardo, 
Thanks for your inquiry.

Sorry that you cannot use points to make the payment since the item is on flash sale.


Q

Hi, i have 934 point on my account. Can i get a 30% discount with my points?

By Bernardo Mar-23/2018 17:29:18

A

Hello Bernardo,
Thanks for your inquiry.

Sorry that you cannot use points to make the payment since the item is on flash sale.

Q

Hello, I bought a Lenovo Cardio Plus HX03W Smartband at a promotional price of 9.99 $ (34PLN), but with the payment a higher price was displayed. I have repeated the operation 3 times. I can send screenshots with a promotional purchase price. Please explain. Regards Robert

By Robert Glowacki Mar-05/2018 08:23:37

A

Dear Robert,


It is $31.46 now.

Please check it again.

Please note all our items come from China and prices vary often according to many factors such as currency exchange and suppliers.

Sometimes prices will increase or decrease.These are market's facts.   

We have price protection guarantee. 


Q

Where is the promotional price??? Always 19,99 to me... Why??

By Fayad Mar-01/2018 21:06:05

A

Hello Fayad,
Flash Sale Price is USD 19.99 now, it is correct.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Why can I not order for the price shown at this moment? The prize now is 8.24 Euro but when I put it in the cart it is more than 25 euro???!! An the regular prize is 16 euro??

By Widjai Mar-02/2018 09:10:07

A

Hello Widjai,
Please note that the Flash Sale Price is USD 19.99.

Prices may fluctuate due to page caches, updates or sales ending; the most up-to-date price takes priority.