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Customer Questions

  • All(20)
  • Product Information(12)
  • Stock Status(1)
  • Payment
  • About Shipping(5)
  • Others(2)
Q

I want to buy is it available ?

By Azzedine haik Aug-01/2018 21:04:01

A
Hello Azzedine,We regret to inform you that this item is no longer available. Please check out our other amazing items here: http://www.gearbest.com/new-products/ Grab our best deals here: http://www.gearbest.com/gadget-deals.html 
Q

Will this phone work on Virgin mobile USA?

By Clyde Jul-13/2018 12:59:45

A
Hello Clyde, Please check with your local communication company if they suport this network frequency:2G: GSM 850/900/1800/1900MHz 3G: WCDMA B1/B5/B84G: FDD-LTE B1/B3/B5/B7/B8/B28TDD-LTE B38/B40/B41
Q

can you ship to india . without custom-duty.....

By Y.Balajee Jul-06/2018 11:16:58

A
Hello Y.Balajee,We can ship it to India.Unfortunately, we are unable to predict or avoid if there is Customs tax or other related duty fee.If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Hello, can this model be delivered to Portugal? thank you!

By JMaria Jul-04/2018 16:20:23

A
Hello JMaria,Yes, we can ship it to Portugal.
Q

Does this phone have international warranty?

By Minnie Jul-02/2018 15:23:57

A
Hello MinniePlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

Is there NFC?

By Alex Jul-01/2018 20:47:23

A
Hi Alex, We are sorry that we do not get the exact information from the manufacturers.
Q

Is this model can be delivered to Greece? thank you!

By Maria Jun-29/2018 21:50:15

A
Hello Maria, Thanks for your inquiry.Yes, the item can be sent to Greece.
Q

can you ship to Australia phone

By santhosarajan Jun-19/2018 09:20:42

A
Hello Santhosarajan, If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.
Q

hi I am in India thi support 4g volte

By prem Jun-19/2018 02:43:28

A
Hello Prem,This product just be sold in Brazil.4G: FDD-LTE B1/B3/B5/B7/B8/B28TDD-LTE B38/B40/B41
Q

if i want to buy and send to address in china...is it possible?

By ahmad Jun-19/2018 00:38:05

A
Dear Ahmad,Sorry, we can not send it to China mainland.