All
Product keywords
Please enter the email address account

Customer Q&A

  • All(7)
  • Product Information(5)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

What is the warranty period on the Huawei P10 Plus? Any Huawei Repair in USA?

By Will Roque Jul-09/2018 22:01:21

A

Hello Will,


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Does it came with 4G ram and 64 rom Or 6G ran and 128 rom ?!

By Mohamed ali Jul-09/2018 13:36:31

A

Hello Mohamed, 
RAM + ROM:4GB RAM+64GB ROM

Let me know if you need any help.

Q

Hi, I've already ordered one, but just a question on the glass equipment. Is it already equiped with a tempered glass ?

By Bertrand Jul-09/2018 13:00:45

A

Hello Bertrand, 

Package Contents

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1

There is no a tempered glass.

Let me know if you need any help.

Q

Hi. What warranty do you have for your device? Akos

By Akos Jul-09/2018 10:20:31

A

Hello Akos
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi, It is available that works in Mexico? we use connection 4G LTE FDD B4 1700MHz

By Josue Castilo Jul-04/2018 15:37:29

A

Hello Josue,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz 
3G: UMTS (WCDMA) / HSPA+ / DC-HSDPA: band1/2/4/5/6/8/19  
Network type: FDD-LTE,GSM,TDD-LTE,WCDMA 
WIFI: 802.11a/b/g/n/ac wireless internet 
Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi 
TDD/TD-LTE: TD-LTE B38/B39/B40/41 
4G LTE: FDD B1 2100MHz,FDD B12 700MHz,FDD B17 700MHz,FDD B18,FDD B19 800MHz,FDD B2 1900MHz,FDD B20 800MHz,FDD B26,FDD B28 700MHz,FDD B3 1800MHz,FDD B4 1700MHz,FDD B5 850MHz,FDD B7 2600MHz,FDD B8 900MHz,FDD B9

Q

What type of power adapter is included? Is UK, US, EU? It is possible to get EU version?

By Simon Jul-02/2018 15:53:07

A

Hello Simon,


We will send an adapter with all our products according to the order's country of delivery.


Q

Hi, Is this product shipped from HK? I know someone who got this pretty fast.

By Alan May-14/2018 18:50:15

A

yes

Q

What is the warranty period on the Huawei P10 Plus? Any Huawei Repair in USA?

By Will Roque Jul-09/2018 22:01:21

A

Hello Will,


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi, I've already ordered one, but just a question on the glass equipment. Is it already equiped with a tempered glass ?

By Bertrand Jul-09/2018 13:00:45

A

Hello Bertrand, 

Package Contents

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1

There is no a tempered glass.

Let me know if you need any help.

Q

Hi. What warranty do you have for your device? Akos

By Akos Jul-09/2018 10:20:31

A

Hello Akos
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi, It is available that works in Mexico? we use connection 4G LTE FDD B4 1700MHz

By Josue Castilo Jul-04/2018 15:37:29

A

Hello Josue,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz 
3G: UMTS (WCDMA) / HSPA+ / DC-HSDPA: band1/2/4/5/6/8/19  
Network type: FDD-LTE,GSM,TDD-LTE,WCDMA 
WIFI: 802.11a/b/g/n/ac wireless internet 
Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi 
TDD/TD-LTE: TD-LTE B38/B39/B40/41 
4G LTE: FDD B1 2100MHz,FDD B12 700MHz,FDD B17 700MHz,FDD B18,FDD B19 800MHz,FDD B2 1900MHz,FDD B20 800MHz,FDD B26,FDD B28 700MHz,FDD B3 1800MHz,FDD B4 1700MHz,FDD B5 850MHz,FDD B7 2600MHz,FDD B8 900MHz,FDD B9

Q

What type of power adapter is included? Is UK, US, EU? It is possible to get EU version?

By Simon Jul-02/2018 15:53:07

A

Hello Simon,


We will send an adapter with all our products according to the order's country of delivery.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi, Is this product shipped from HK? I know someone who got this pretty fast.

By Alan May-14/2018 18:50:15

A

yes

Be the FIRST to Ask a question. Want G Points? Just Write a Review!