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Customer Questions

  • All(88)
  • Product Information(50)
  • Stock Status(17)
  • Payment(1)
  • About Shipping(15)
  • Others(5)
Q

hi, I'd like to know if it is the global version or chinese version? Regards

By Ivo CR Sep-18/2018 23:09:30

A
Hello Ivo, It is Global Version.
Q

Hello, I'm really interested in this cellphone because of my budget but I have a doubt. Are there customs charges if you ship it to México? I don't want it to exceed my budget and not be able to buy it. Cheers!

By Alfredo Fuentes Sep-04/2018 03:24:54

A
Hello Alfredo,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

This phone work in Canada on no?

By Hass Sep-03/2018 09:35:23

A
Hello Hass,Unlocked for Worldwide use. Please ensure local area network is compatible. Please check with your carrier/provider before purchasing this item.Network:2G: GSM 850/900/1800/1900MHz 3G: WCDMA B1/B2/B5/B84G: FDD-LTE B1/B3/B4/B5/B7/B8/B20TDD-LTE B38/B40
Q

does it support wireless charging?

By gabriel zorrilla Aug-15/2018 07:25:07

A
Hello Gabriel, Sorry, it doesn't support wireless charging.Let me know if you need any help.
Q

this product is compatible with QI changer?

By alejandro baena Aug-09/2018 23:05:54

A
Hello alejandro,For your issue, please kindly note:Package Contents:Cell Phone: 1 English Manual : 1 Power Adapter: 1 SIM Needle: 1 USB Cable: 1We will have the power adapter and cable.
Q

I am from India. how much customs duty pay for this product?

By rahul Aug-06/2018 01:37:43

A
Hello rahul,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Does it have Gorilla Glass? If so, what version? Thanks

By Francesco Aug-03/2018 14:24:50

A
Hello Francesco,It is with Gorilla Glass and it is global version.Thank you.
Q

Hi, I wanted to know if you had any stock of this product right now. Thank you

By Nahuel Diaz Jul-26/2018 22:53:36

A
Hello Nahuel,Yes, we have stock, please feel free to order it. Best Regards
Q

Hi! Does this one has any guarantee?

By Antonis Jul-25/2018 08:14:39

A
Hello Antonis,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Does this cell phone come with a power adapter? I am from peru, please answer

By miguel Jul-14/2018 19:02:23

A
Hello Miguel,Yes ,it contains one power adapter .We will send an adapter with all our products according to the order's country of delivery.