Customer Questions & Answers

  • All(50)
  • Product Information(41)
  • Stock Status(2)
  • Payment
  • About Shipping(4)
  • Others(2)
Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Iphone 8 using Ios 12.1

By Eric Dec-06/2018 17:29:20

A

Hello Eric, 

Thank you for your inquiry.  

Yes,it is ok.

Q

What is the shipping period? Do you have it for immediate delivery?

By edson Nov-28/2018 01:34:38

A

Hello Edson,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

available English interface?

By Ned Nov-27/2018 12:07:33

A

Hello Ned,

Yes, the languages it can support include Simplified Chinese, Traditional Chinese, and English.


Let me know if you need any further assistance. 


Q

Does this watch have hands free like the samsung? Is it as good as the samsung?

By Jason Nov-22/2018 07:30:23

A

Hello Jason,


It has hands free function.

Every item has its own advantages.

Q

Hi GearBest, can I use this watch to start&stop Endomondo sports tracker app on my phone?

By Chris Nov-21/2018 09:50:43

A


Hello Chris,

   

Download APP on mobile phone operation.

Q

Can the fitness/sleep data be synced with the Google Fit app?

By Nuno Nov-12/2018 09:07:58

A

Hello Nuno,


No,the fitness/sleep data can not be synced with the Google Fit app.

Q

is the watch support also Hebrew langwitch?

By Yoram Ben David Nov-11/2018 16:51:22

A

Hello Yoram,

For your issue, please kindly note:

Sorry,it can not.

It supports language: Simplified Chinese, Traditional Chinese, English.



Q

English version?

By Vitor Nov-11/2018 15:23:06

A

Hello Vitor, 
This item supports Simplified Chinese, Traditional Chinese and English .

Q

hello, can I use the watch for swimming? Is it resistant also in sauna?

By George Nov-09/2018 11:12:15

A

Hello George, 
Thanks for your inquiry.

Yes, you can.

Q

Hello, Can you please let me know if the GPS of the watch can be used without the phone? Does it show on the screen of the watch the map? Thank you.

By Adrian Mihalcea Nov-06/2018 13:44:59

A

Hello Adrian,


Sorry, it need to display on your phone.

Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Iphone 8 using Ios 12.1

By Eric Dec-06/2018 17:29:20

A

Hello Eric, 

Thank you for your inquiry.  

Yes,it is ok.

Q

available English interface?

By Ned Nov-27/2018 12:07:33

A

Hello Ned,

Yes, the languages it can support include Simplified Chinese, Traditional Chinese, and English.


Let me know if you need any further assistance. 


Q

Does this watch have hands free like the samsung? Is it as good as the samsung?

By Jason Nov-22/2018 07:30:23

A

Hello Jason,


It has hands free function.

Every item has its own advantages.

Q

Hi GearBest, can I use this watch to start&stop Endomondo sports tracker app on my phone?

By Chris Nov-21/2018 09:50:43

A


Hello Chris,

   

Download APP on mobile phone operation.

Q

Can the fitness/sleep data be synced with the Google Fit app?

By Nuno Nov-12/2018 09:07:58

A

Hello Nuno,


No,the fitness/sleep data can not be synced with the Google Fit app.

Q

is the watch support also Hebrew langwitch?

By Yoram Ben David Nov-11/2018 16:51:22

A

Hello Yoram,

For your issue, please kindly note:

Sorry,it can not.

It supports language: Simplified Chinese, Traditional Chinese, English.



Q

English version?

By Vitor Nov-11/2018 15:23:06

A

Hello Vitor, 
This item supports Simplified Chinese, Traditional Chinese and English .

Q

hello, can I use the watch for swimming? Is it resistant also in sauna?

By George Nov-09/2018 11:12:15

A

Hello George, 
Thanks for your inquiry.

Yes, you can.

Q

Hello, Can you please let me know if the GPS of the watch can be used without the phone? Does it show on the screen of the watch the map? Thank you.

By Adrian Mihalcea Nov-06/2018 13:44:59

A

Hello Adrian,


Sorry, it need to display on your phone.

Q

what is the screen size of this watch?

By Yosvany Oct-26/2018 10:09:15

A

Hello Yosvany, 
Dial size: 3.5 x 3.5 x 1.5cm 

Q

What is the shipping period? Do you have it for immediate delivery?

By edson Nov-28/2018 01:34:38

A

Hello Edson,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi, do you have the prompt delivery?

By wiliam santos Jul-27/2018 17:23:41

A

Hello Wiliam,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi will there be any taxes for importing in cyprus?

By Michalis Sep-02/2018 04:43:38

A

Hello Michalis,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

In how many days does ship to Cyprus?

By Antonis Aug-30/2018 08:01:46

A

Hello Antonis,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you send to Portugal?

By FJS Aug-24/2018 09:48:50

A

Hello FJS, 
We sent this item to Portugal. You can add the item to your cart first.

Q

Is Custom duty price included or we have to pay that amount. I'm in India. Please Let me know.

By Prabhat Jul-31/2018 10:56:35

A

Hello Prabhat,


Kindly note that it is the customers sole responsibility to pay this any Customs fee, should they occur. 

Unfortunately, we are unable to predict or avoid if there is Customs tax or other related duty fee.

You may see our tax information page for more details here:http://www.gearbest.com/about/shipping-methods.html (see About Tax)

Thank you for your understanding.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Could you declare the value of the product below 50 dollars for me to pay less tax? To Brazil.

By Rafael Oct-15/2018 13:43:02

A

Hello Rafael,


We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.


Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html

Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html


Appreciate your understanding.


Q

What is the warranty period on this smart watch please.

By David Bushell Aug-16/2018 20:09:26

A

Hello David,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.