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Customer Questions & Answers

  • All(47)
  • Product Information(40)
  • Stock Status(1)
  • Payment
  • About Shipping(3)
  • Others(2)
Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Huawei P9 Lite?

By Silvia Mar-07/2019 10:13:07

A

Hello Silvia,

Please note that this product is compatible with iOS 9.0 and above, Android 4.4 and above, you need to check if your phone version meets the requirements.


Let me know if you need any further assistance. 


Q

Does it have an interval timer and is it in seconds or minutes?

By Buhtelj Feb-27/2019 13:53:44

A

Hello Buhtelj,


It has an interval timer in minutes.


Q

Hi there, I haven't found any information about how the skiing mode works. Does it auto-pause when I'm not going downhill (while I'm either waiting or sitting in the lift and going uphill) ? Thanks, in advance!

By Gábor Feb-23/2019 17:09:14

A

Hello Gábor, 
Thanks for your inquiry.

The product does not automatically pause and will continue to ski mode.

Q

does it support portuguese language?

By Sérgio Feb-13/2019 20:28:18

A

Hello Sérgio,
It supports language: Simplified Chinese, Traditional Chinese, English.

Q

hello. Is it possible to use apps like Google maps or something similar to the Garmin tracking system?

By lucas Jan-30/2019 18:45:17

A


Hello lucas,

   


You can use Google Maps.

Q

Tem idioma português brasil?

By Guilherme Jan-29/2019 14:45:56

A

Hello Guilherme,

The international version has Portuguese Brazilian.

Q

Dear Garbest, I can reading ;) And I know that in your description it says: Band material: Silicone Case material: Stainless Steel But on other pages and user reviews there is a ceramic case. Can you check it organoleptically?

By kezsunaj Jan-29/2019 11:03:11

A

Hello kezsunaj,

For your issue, please kindly note:

Case material: Stainless Steel.


Q

I have question about case material. Is it a stainless steel or ceramic?

By kezsunaj Jan-28/2019 08:52:13

A

Hello Kezsunaj,

Band material: Silicone 
Case material: Stainless Steel 

Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Iphone 8 using Ios 12.1

By Eric Dec-06/2018 17:29:20

A

Hello Eric, 

Thank you for your inquiry.  

Yes,it is ok.

Q

What is the shipping period? Do you have it for immediate delivery?

By edson Nov-28/2018 01:34:38

A

Hello Edson,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Huawei P9 Lite?

By Silvia Mar-07/2019 10:13:07

A

Hello Silvia,

Please note that this product is compatible with iOS 9.0 and above, Android 4.4 and above, you need to check if your phone version meets the requirements.


Let me know if you need any further assistance. 


Q

Does it have an interval timer and is it in seconds or minutes?

By Buhtelj Feb-27/2019 13:53:44

A

Hello Buhtelj,


It has an interval timer in minutes.


Q

Hi there, I haven't found any information about how the skiing mode works. Does it auto-pause when I'm not going downhill (while I'm either waiting or sitting in the lift and going uphill) ? Thanks, in advance!

By Gábor Feb-23/2019 17:09:14

A

Hello Gábor, 
Thanks for your inquiry.

The product does not automatically pause and will continue to ski mode.

Q

does it support portuguese language?

By Sérgio Feb-13/2019 20:28:18

A

Hello Sérgio,
It supports language: Simplified Chinese, Traditional Chinese, English.

Q

hello. Is it possible to use apps like Google maps or something similar to the Garmin tracking system?

By lucas Jan-30/2019 18:45:17

A


Hello lucas,

   


You can use Google Maps.

Q

Tem idioma português brasil?

By Guilherme Jan-29/2019 14:45:56

A

Hello Guilherme,

The international version has Portuguese Brazilian.

Q

Dear Garbest, I can reading ;) And I know that in your description it says: Band material: Silicone Case material: Stainless Steel But on other pages and user reviews there is a ceramic case. Can you check it organoleptically?

By kezsunaj Jan-29/2019 11:03:11

A

Hello kezsunaj,

For your issue, please kindly note:

Case material: Stainless Steel.


Q

I have question about case material. Is it a stainless steel or ceramic?

By kezsunaj Jan-28/2019 08:52:13

A

Hello Kezsunaj,

Band material: Silicone 
Case material: Stainless Steel 

Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Iphone 8 using Ios 12.1

By Eric Dec-06/2018 17:29:20

A

Hello Eric, 

Thank you for your inquiry.  

Yes,it is ok.

Q

available English interface?

By Ned Nov-27/2018 12:07:33

A

Hello Ned,

Yes, the languages it can support include Simplified Chinese, Traditional Chinese, and English.


Let me know if you need any further assistance. 


Q

What is the shipping period? Do you have it for immediate delivery?

By edson Nov-28/2018 01:34:38

A

Hello Edson,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi will there be any taxes for importing in cyprus?

By Michalis Sep-02/2018 04:43:38

A

Hello Michalis,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

In how many days does ship to Cyprus?

By Antonis Aug-30/2018 08:01:46

A

Hello Antonis,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you send to Portugal?

By FJS Aug-24/2018 09:48:50

A

Hello FJS, 
We sent this item to Portugal. You can add the item to your cart first.

Q

Could you declare the value of the product below 50 dollars for me to pay less tax? To Brazil.

By Rafael Oct-15/2018 13:43:02

A

Hello Rafael,


We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.


Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html

Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html


Appreciate your understanding.


Q

What is the warranty period on this smart watch please.

By David Bushell Aug-16/2018 20:09:26

A

Hello David,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.