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Customer Questions

  • All(121)
  • Product Information(105)
  • Stock Status(2)
  • Payment
  • About Shipping(9)
  • Others(3)
Q

Does this smartwatch has tennis and soccer tracking in sports mode? Also, does this have an altimeter to measure the height of travel?? Thanks.

By Stevie Dec-11/2019 01:39:45

A
Hello StevieThis premium watch features 16 different sports modes in addition to tracking for daily activities: Run, Run Indoors, Walk, Trail Run, Cycling, Indoor Cycling, Elliptical Trainer, Climbing, Pool Swimming, Open-Water Swimming, Triathlon, Skiing, Multisport, Tennis, Soccer and Jump Rope.
Q

Does it have greek language?

By Spiros Dec-09/2019 19:54:50

A
Hello, we are sorry to inform you that this product is not available in Greek.
Q

Hi i dont want tax, can you tax customs about 20 euro?

By Ricardas Dec-09/2019 10:18:40

A
Hello Ricardas,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Does it waterproof?

By Isaac May-23/2019 17:32:26

A
Hello Isaac, Yes,it does.
Q

Does it support WiFi and sim card 4G

By Khalil Mar-23/2019 16:23:05

A
Dear Khalil,Thanks for your request.Support WiFi and SIM card 4G.
Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Huawei P9 Lite?

By Silvia Mar-07/2019 10:13:07

A
Hello Silvia,Please note that this product is compatible with iOS 9.0 and above, Android 4.4 and above, you need to check if your phone version meets the requirements.Let me know if you need any further assistance. 
Q

Does it have an interval timer and is it in seconds or minutes?

By Buhtelj Feb-27/2019 13:53:44

A
Hello Buhtelj,It has an interval timer in minutes.
Q

Hi there, I haven't found any information about how the skiing mode works. Does it auto-pause when I'm not going downhill (while I'm either waiting or sitting in the lift and going uphill) ? Thanks, in advance!

By Gábor Feb-23/2019 17:09:14

A
Hello Gábor, Thanks for your inquiry.The product does not automatically pause and will continue to ski mode.
Q

does it support portuguese language?

By Sérgio Feb-13/2019 20:28:18

A
Hello Sérgio, It supports language: Simplified Chinese, Traditional Chinese, English.
Q

hello. Is it possible to use apps like Google maps or something similar to the Garmin tracking system?

By lucas Jan-30/2019 18:45:17

A
Hello lucas,   You can use Google Maps.