Customer Questions & Answers

  • All(45)
  • Product Information(38)
  • Stock Status(1)
  • Payment
  • About Shipping(3)
  • Others(2)
Q

does it support portuguese language?

By Sérgio Feb-13/2019 20:28:18

A

Hello Sérgio,
It supports language: Simplified Chinese, Traditional Chinese, English.

Q

hello. Is it possible to use apps like Google maps or something similar to the Garmin tracking system?

By lucas Jan-30/2019 18:45:17

A


Hello lucas,

   


You can use Google Maps.

Q

Tem idioma português brasil?

By Guilherme Jan-29/2019 14:45:56

A

Hello Guilherme,

The international version has Portuguese Brazilian.

Q

Dear Garbest, I can reading ;) And I know that in your description it says: Band material: Silicone Case material: Stainless Steel But on other pages and user reviews there is a ceramic case. Can you check it organoleptically?

By kezsunaj Jan-29/2019 11:03:11

A

Hello kezsunaj,

For your issue, please kindly note:

Case material: Stainless Steel.


Q

I have question about case material. Is it a stainless steel or ceramic?

By kezsunaj Jan-28/2019 08:52:13

A

Hello Kezsunaj,

Band material: Silicone 
Case material: Stainless Steel 

Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Iphone 8 using Ios 12.1

By Eric Dec-06/2018 17:29:20

A

Hello Eric, 

Thank you for your inquiry.  

Yes,it is ok.

Q

What is the shipping period? Do you have it for immediate delivery?

By edson Nov-28/2018 01:34:38

A

Hello Edson,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

available English interface?

By Ned Nov-27/2018 12:07:33

A

Hello Ned,

Yes, the languages it can support include Simplified Chinese, Traditional Chinese, and English.


Let me know if you need any further assistance. 


Q

Does this watch have hands free like the samsung? Is it as good as the samsung?

By Jason Nov-22/2018 07:30:23

A

Hello Jason,


It has hands free function.

Every item has its own advantages.

Q

Hi GearBest, can I use this watch to start&stop Endomondo sports tracker app on my phone?

By Chris Nov-21/2018 09:50:43

A


Hello Chris,

   

Download APP on mobile phone operation.

Q

does it support portuguese language?

By Sérgio Feb-13/2019 20:28:18

A

Hello Sérgio,
It supports language: Simplified Chinese, Traditional Chinese, English.

Q

hello. Is it possible to use apps like Google maps or something similar to the Garmin tracking system?

By lucas Jan-30/2019 18:45:17

A


Hello lucas,

   


You can use Google Maps.

Q

Tem idioma português brasil?

By Guilherme Jan-29/2019 14:45:56

A

Hello Guilherme,

The international version has Portuguese Brazilian.

Q

Dear Garbest, I can reading ;) And I know that in your description it says: Band material: Silicone Case material: Stainless Steel But on other pages and user reviews there is a ceramic case. Can you check it organoleptically?

By kezsunaj Jan-29/2019 11:03:11

A

Hello kezsunaj,

For your issue, please kindly note:

Case material: Stainless Steel.


Q

I have question about case material. Is it a stainless steel or ceramic?

By kezsunaj Jan-28/2019 08:52:13

A

Hello Kezsunaj,

Band material: Silicone 
Case material: Stainless Steel 

Q

Is the Xioami Amazfit Smartwatch 2 compatible with the Iphone 8 using Ios 12.1

By Eric Dec-06/2018 17:29:20

A

Hello Eric, 

Thank you for your inquiry.  

Yes,it is ok.

Q

available English interface?

By Ned Nov-27/2018 12:07:33

A

Hello Ned,

Yes, the languages it can support include Simplified Chinese, Traditional Chinese, and English.


Let me know if you need any further assistance. 


Q

Does this watch have hands free like the samsung? Is it as good as the samsung?

By Jason Nov-22/2018 07:30:23

A

Hello Jason,


It has hands free function.

Every item has its own advantages.

Q

Hi GearBest, can I use this watch to start&stop Endomondo sports tracker app on my phone?

By Chris Nov-21/2018 09:50:43

A


Hello Chris,

   

Download APP on mobile phone operation.

Q

Can the fitness/sleep data be synced with the Google Fit app?

By Nuno Nov-12/2018 09:07:58

A

Hello Nuno,


No,the fitness/sleep data can not be synced with the Google Fit app.

Q

What is the shipping period? Do you have it for immediate delivery?

By edson Nov-28/2018 01:34:38

A

Hello Edson,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi will there be any taxes for importing in cyprus?

By Michalis Sep-02/2018 04:43:38

A

Hello Michalis,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

In how many days does ship to Cyprus?

By Antonis Aug-30/2018 08:01:46

A

Hello Antonis,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you send to Portugal?

By FJS Aug-24/2018 09:48:50

A

Hello FJS, 
We sent this item to Portugal. You can add the item to your cart first.

Q

Could you declare the value of the product below 50 dollars for me to pay less tax? To Brazil.

By Rafael Oct-15/2018 13:43:02

A

Hello Rafael,


We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.


Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html

Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html


Appreciate your understanding.


Q

What is the warranty period on this smart watch please.

By David Bushell Aug-16/2018 20:09:26

A

Hello David,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.