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Customer Q&A

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  • Product Information(8)
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Q

If I get a message in hebrew via a supported app (like whatsapp) do I see the hebrew, or just the supported languages?

By Doron Nov-22/2018 13:13:49

A

Hello Doron,

For your issue, please kindly note:

Sorry,it only can support language: Russian, German, Polish, Japanese, French, Simplified Chinese, Traditional Chinese, English, Spanish, Korean.

Q

Does this work with a Samsung Galaxy S9

By Jeremy Oct-17/2018 20:54:43

A

Hello Jeremy, 

Yes, it can.

Q

How do you change the time and date?

By Kimber Sep-26/2018 13:50:01

A

Hello Kimber, 
You can connect the phone app to adjust the date.

Q

can i reject calls directly through it?

By Rafsan Aug-13/2018 09:38:52

A

Hello Rafsan, 
Sorry, you can't reject calls directly through it.

Let me know if you need any help.


Q

about the app: can be installed in two devices -only one connected by bluetooth, the second is remote- to check a old parent blood presure in remote?

By diego Jun-06/2018 14:29:51

A

Hello Diego,


No, sorry.

Q

the smartband have anti lost function?

By Diogo May-09/2018 16:37:56

A

Hello Diogo, 
It has anti lost function.

Let me know if you need any help.

Q

Hi. Paly4 customer indicates that It works with Google fit as well. Can you please ask him ou indicate how to do? Thanks.

By Adelino Medeiros May-04/2018 10:11:18

A

Hello Adelino,

No. It is not for Google.


Operating mode: Touch Screen 
Compatible OS: Android,IOS 
Compatability: Compatible for iOS 8.0 and above, Android 4.3 and above 

Q

hello i have another smart watch but is impossible to see the screen and read the number when i run below the sun. so i'd like to knwo if is possible to read the digital number on the screen on these watch when i go to run with a sunny days( with many sun light) with a strong light from the sun... thank you regards g.l.

By g.l. Apr-11/2018 15:59:50

A

Hello G.L,

I apologize for my late response.

It is hard to read the digital number on the screen on these watch when there is the strong light from the sun.Hope you may understand us.

Q

Hola, yo necesito saber... ¿Se enciende la pantalla al girar la muñeca??

By Manu Apr-08/2018 13:22:09

A

Hello Manu,


Yes, the wristband has the function of flipping the screen

Q

If I get a message in hebrew via a supported app (like whatsapp) do I see the hebrew, or just the supported languages?

By Doron Nov-22/2018 13:13:49

A

Hello Doron,

For your issue, please kindly note:

Sorry,it only can support language: Russian, German, Polish, Japanese, French, Simplified Chinese, Traditional Chinese, English, Spanish, Korean.

Q

Does this work with a Samsung Galaxy S9

By Jeremy Oct-17/2018 20:54:43

A

Hello Jeremy, 

Yes, it can.

Q

How do you change the time and date?

By Kimber Sep-26/2018 13:50:01

A

Hello Kimber, 
You can connect the phone app to adjust the date.

Q

can i reject calls directly through it?

By Rafsan Aug-13/2018 09:38:52

A

Hello Rafsan, 
Sorry, you can't reject calls directly through it.

Let me know if you need any help.


Q

about the app: can be installed in two devices -only one connected by bluetooth, the second is remote- to check a old parent blood presure in remote?

By diego Jun-06/2018 14:29:51

A

Hello Diego,


No, sorry.

Q

the smartband have anti lost function?

By Diogo May-09/2018 16:37:56

A

Hello Diogo, 
It has anti lost function.

Let me know if you need any help.

Q

hello i have another smart watch but is impossible to see the screen and read the number when i run below the sun. so i'd like to knwo if is possible to read the digital number on the screen on these watch when i go to run with a sunny days( with many sun light) with a strong light from the sun... thank you regards g.l.

By g.l. Apr-11/2018 15:59:50

A

Hello G.L,

I apologize for my late response.

It is hard to read the digital number on the screen on these watch when there is the strong light from the sun.Hope you may understand us.

Q

Hola, yo necesito saber... ¿Se enciende la pantalla al girar la muñeca??

By Manu Apr-08/2018 13:22:09

A

Hello Manu,


Yes, the wristband has the function of flipping the screen

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi. Paly4 customer indicates that It works with Google fit as well. Can you please ask him ou indicate how to do? Thanks.

By Adelino Medeiros May-04/2018 10:11:18

A

Hello Adelino,

No. It is not for Google.


Operating mode: Touch Screen 
Compatible OS: Android,IOS 
Compatability: Compatible for iOS 8.0 and above, Android 4.3 and above