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Customer Questions

  • All(60)
  • Product Information(44)
  • Stock Status(2)
  • Payment(2)
  • About Shipping(10)
  • Others(2)
Q

harga nya berapa

By sapari sudarmono Mar-02/2019 12:46:22

A
Hello Sapari,The price is 409.99USD.
Q

hi, ist it brand new ? I mean isn't it refurbished or something like that right? thanks

By Diego Nov-29/2018 13:57:44

A
Hello Diego,We can guarantee that all of our items are brand new. We hope you will enjoy them. 
Q

Is possible to send the phone to Mexico?

By German Nov-29/2018 06:53:19

A
Hello German, Thank you for your inquiry.  Yes,it is ok.
Q

Does the Phone Come with a USA Charger Adapter, if you're located in the USA? Some others sellers do that. Thank You!

By Steven Lopez Nov-11/2018 22:22:08

A
Hello Steven,We will send an adapter with all our products according to the order's country of delivery.
Q

hi, does it have NFC functionality and EU charger? Does priority line shipping method still helping avoid duties? kind regards

By sebastian Oct-12/2018 08:17:43

A
Hello Sebastian,It has EU plug, but does not have NFC.Unfortunately, we are unable to predict or avoid if there is Customs tax or other related duty fee for any shipping method.If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

How can i avoid customs in my country? i live in Greece

By George Oct-11/2018 22:49:39

A
Hello George,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html  
Q

Hello, could you please tell me if the MI MIX 2S have French language? And is it supported from French phone companies ? Thank you for your answer.

By Pascal Oct-11/2018 17:19:00

A
Hello Pascal, This item supports French language .Please check with your local communication company if they suport this network frequency:2G: GSM 850/900/1800/1900MHz CDMA EVDO BC0/BC1/BC6/BC103G: WCDMA B9 UMTS (WCDMA) / HSPA+ / DC-HSDPA B1/2/4/5/6/8/19 TD-SCDMA B34/B39 4G: FDD-LTE B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B18/B19/B20/B25/B26/B27/B28/B29/B30TDD-LTE B34/B38/B39/B40/B41
Q

What type of plug this charger have? Is it USA, UK, or EU?

By Jacek Oct-11/2018 10:14:31

A
Hello Jacek,It has EU plug.
Q

does it have Greek language? and is it supported from Greek phone companies?

By riko Oct-10/2018 11:59:47

A
Hello riko, Yes,it is.
Q

this phone has an external memory card slot?

By Costica Sep-08/2018 12:10:25

A
Hello Costica,Xiaomi mix2s is dual card dual standby, can not put memory card.